based on 2318 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Emily was very helpful in confirming that the bike I wanted was available. She had the bike ready for me when I got there. This helped me get back to training as quickly as possible when my old road bike became unserviceable.
Name brands and friendly knowledgeable staff.
Personal knowledgeable and friendly service.
Fast service and competitive priced products.
Super friendly and knowledgeable staff.
Friendly, knowledgeable and not pushy!!
I ordered a bicycle helmet and was told it would be in by a certain date and it wasn’t, after 4 days I canceled the order. There really isn’t anything that can be done to make it right since I live out of town and won’t be back in Trussville anytime soon, so I will buy it from another bike shop.
Daniel was the best! Professional and knowledgeable. Made the buying process easy and felt confident I was going home with the bike I needed.
Good variety of products and helpful staff
Mitchell has been a big influence in my returning to the shop.
Quick. Professional. Friendly.
Delayed order multiple times. Never let me know. Didn’t send any component guide books like every other bike I’ve bought. Didn’t send shocks pump like every other I’ve gotten.
Great service from great people
Friendly service and had the part needed.
Very friendly and knowledgeable employees. Promise made, promise keep.
Very friendly staff and quick turnaround for our bike repair!
Speedy and friendly service. We had a great value on a quick tuneup before our next trip.
Prompt about fixes and service.
Polite customer service with fair pricing.
Guy running the shop was very friendly and helpful.
Friendly and knowledgeable staff. I ride almost everyday, so I appreciate that they try to complete my repairs quickly.
Great fast tire replacement
Great folks - very helpful
Mechanic was able to
Staff are personable and knowledgeable, and I was glad to see a local Trek dealer.
Excellent customer service, ease of getting bike repaired, communication, great location, clean and well-organized shop, good products with competitive prices
Joe was very knowledgeable and had a Great Attitude….
Came back the following day to pick my Bike up but Joe was off .
Chris and another associate gave myself and Daughter excellent customer service !
I’ve purchased 3 Bikes and accessories from the Homewood location and always got Friendly, courteous service!
Would recommend!!
Cahaba Cycles has the best staff and inventory of any shop I’ve been too.
I was getting a bike fitting by John, but did buy a new saddle. Store was nice, the dog was very friendly, and the music was excellent.
Great service!! Always friendly!!
Gene was very thorough in helping me find bike shoes to fit my wide foot.