based on 2099 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Advice that is reliable and staff that offer alternatives for my needs
Trek products, very knowledgeable staff
Great Work, Cares about their customers , Listens and responds with good ideas to solve and fix bike problems and make suggestions based on their listening to the customers and knowing which products will work for them. I would highly recommend them for all your bike needs. Ive always been very happy with the work they have done on my bike and the products I have purchased
Nothing at all! Seemed very nice from what I seen excited to go back and check out everything else
Fast service, knowledgeable staff
The store had a small restaurant area. And because of the openness, it was very loud.
My salesman was very nice. But I didn’t get the sales tag and I don’t know if I get any free visitors, felt like I was li liking paperwork.
Everything was good it just not great.
Appreciate your abilities to service Shimano tech on a Cannondale Synapse!
Great customer service! Fair price, good work, timely manner.
The staff is so friendly and knowledgeable. The merchandise floor is well-stocked, clean and organized. If they don’t have what you’re looking for, they will help you find it.
Professional and knowledgeable bike fitting service.
Quality Products, Fast and Professional Service.
Went in for some parts to fix up a Trek6000 I bought from you guys Oct 1999. Both guys in the shop were great. Don’t catch his name but the guy that helped me was in the back doing repairs. He was very helpful and wished me luck in my project. Going to need to get cables replaced. After a great interaction in the store I am going to bring it in to be taken care of by you guys! It’s been 25 years since I have been a customer but look forward to many return trips in the future!
Your staff at the Cahaba Heights location were great! They were helpful, friendly, and knowledgeable.
Helpful staff!
Quickly addressed my repair need and got me back on the trails within an hour!
Great people and amazing serves at Gadsden Cahaba Cycles!!
I have always had ad a great experience. The staff answers all my questions, and the product is always to my standard.
Great service and great timing on work.
Service and selection were great! 10/10!
Convenient, timely, and helpful
Reliable, friendly and prompt service! Totally trust their expertise
Great service and communication
Highly professional and friendly staff. Excellent product selection and if they don’t have it, they always offer to order it for me and contact me when it is received for no additional cost.
Chris was awesome and went over and beyond to help me custom fit my commuter bike. Super grateful to have such a wonderful bike shop in B'ham!!
Great service-oriented people such as John. John is fantastic! Knows all about cycles and really cares about customers. Great brands. Great accessories, too!
Great service and prices
Great--and friendly--customer service... go the extra mile... commuicate well... awesome repair service... very good product selection, and what they don't have on the floor, they can get... prices are competitive.
Always get great service and support from Cahaba Homewood. Chris Smith is my go to guy and he always does a great job of taking care of my bike.
Wonderful staff
Very helpful.