based on 2099 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very nice people who explain everything really clearly and help you get the bike you want. Thank you so much!
Great service!
Loved the place. Steven was great I have already recommended someone.
Thank you, Chris, and have a great Christmas!
Great quality of products and services!
great staff and company
Your staff that gave me an estimate for a tune up and work done. Bike looks like it is brand new.
location; knowledge; customer service
Products are what they are, but the store’s staff is what makes the experience worth it. Deason is who I worked with over my most recent visit to the Oak Mountain/Pelham location. Fantastic customer service and a welcoming environment.
Ray was particularly helpful. A great asset for your business. Your entire staff was very supportive. And, highest quality of repairs on my bike.
You listed an item as in stock, went searching for it for a week, then couldn’t find it and canceled the order.
Services are always spot on, especially bike maintenance. Easy to get things ordered if not in stock.
I love shopping here!
The customer service was first class. Old school customer service where the businesses actually showed they appreciate their customers. I shall return
Customer service and timely turnaround was great
Great staff, quality work and reasonable prices.
Quality service, help, and information. Solid brand selection.
online order was processed super quick and ready 5 seconds after I walked in the door
Awesome people 👏
It was awesome, I needed a minor repair on a out of true wheel and they took care of it on the spot.
the sram axs derailleur was as cheap as Amazon. I like to support local companies if they have competitive prices>
Knowledgeable, friendly, and super helpful staff. Best owners in the biz! Support local!
Very helpful and my son was very happy with the bike
Staff is so nice and accommodating! Fixed a tire right on the spot. Very reasonable pricing! Will always do business there! Thanks!
Locally owned and operated.
Work done very well. It took a week longer than estimated, but my bike came back beautiful.
Rental process was easy and the bikes were very nice
Fast service
This is the best Bicycle shop in Birmingham, hands down. I always take my bike there for maintenance and would highly recommend you only buy one from here. They help you with everything and are so knowledgable.
The staff is so helpful and they are never understaffed. They love bikes and there is nothing they cannot help you with. The best!
Virginia was great help to me, if you need a new bike or anything for your bike, go and see her. She will take care of you for sure