based on 2028 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff!! Good service.
Very personable service and knowledgeable staff. Always looking out for you as the customer.
Product was exactly what I was looking for. Had some great bicycles in the store. Very friendly service
Super friendly and prompt! Appreciate you guys!
Chris was very helpful and a much needed spark to provide excellent customer satisfaction unlike in the past. Much appreciated
Cahaba cycle’s has a good selection of bicycles and accessories. Great customer service!
Friendly knowledgeable staff
The whole team is incredibly helpful! Recently I was in the store to discuss a new wheel set for my checkpoint- the team gave me great advice and saved me several hundreds of dollars. Its that kind of service and trust that will keep me coming back to Cahaba.
You have a great team!
C.
Brought my road bike in for repair of broken shifter cable. The bike mechanic set my bike up on the work station as soon as I walked in and fixed the issue on the spot. Excellent service and very thankful that I didn't have to leave the bike as I have an hour and a half drive into Homewood and so I'm back to riding and not with out a bike for what could have been nearly a week.
Top in class customer service
Nice location. Nice, friendly staff that were helpful and not condescending. My only recommendation would be to have a little more fully assembled inventory units to choose from.
Cahaba Cycles is awesome!! The workers know what they are talking about and could not be more generous. I would go back just to hang out because they were so kind. Could not recommend them enough!!
Customer service hs been good or great every time i have been in
Andrew was professional and Courteous.
The store is Conveniently Located.
Additionally the visual appeal is Nice.
Lastly, the Parking is Great.
I new to the state and the took the time out to explain to show me the locations of the different MTB trails.
Excellent
The availability of the products I needed was very important. More crucial however was the level of engagement from company representatives I received when questions about my order arose. The follow up was impressive. The representative was very helpful and gave me some great advice regarding future purchases. I'll definitely be back!
They are so friendly and honest. Plus they got our bike back to us in half the time we were expecting. They just have amazing customer service. They love bikes and want to help everyone around them love bikes too
Excellent service, quality products and great local bike shop. We’ve used cahaba cycles for all our biking needs for many years and they’ve always delivered great products and excellent customer service!
Knowledgeable, friendly & fast!
I walked in the door and the staff remembered my name. I’m not a regular by any stretch. It’s amazing how meaningful hearing your name can be. Thanks!
Bought my first Trek from Malke in Cahaba Heights decades ago. Here's the test they always pass. His people always know exactly what to do AND they want to do it. John, at Oak Mountain location, could not have been nicer. Fixed my brakes on the spot. I thought I needed new pads but he said they just needed adjustment and proved it. I would never go anywhere else. Trust is the key word.Thank you, David Cade
The attention and service we receive every time we go in for anything is always excellent!
Incredible customer service
My bicycle was repaired when promised at a reasonable price.
High quality customer service and expert knowledge. 100% recommend.
Rentals are a little to expensive for your everyday person
Everyone was very friendly and helpful.
Great services & products
Very friendly, knowledgeable and a fast turn around on bike services.