based on 2318 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The entire experience has been a pleasure! Charlie was an amazing help and knew we were on a budget. He managed to find the perfect bike for our son and had it ready (from another store) in no time. Thank you to the Cahaba Cycles team for always being great!
Great customer service and quality products
Quality products and great service
Great products - friendly and knowledgeable staff
The customer service is excellent.
Confidence and honesty. My favorite take away of the many from my experience with Cahaba Cycle. I needed the purchase for my special needs daughter to be safe and when they found an issue with the brakes (I bought the trike on-line) they let me know and ordered the part to fix it. I was so impressed with their detail oriented service.
Staff is always knowledgeable and helpful with quality products.
Good stuff... great customer service!
Great service
Best staff and inventory in the south.
Personal service by knowledgeable employees both on the sales and service areas.
I brought an E- bike in for service and it is running awesome. Great service, and even though I didn’t purchase the bike there, they were knowledgeable and very helpful with the performance of my bike. Will definitely be back.
Excellent!!! These guys did an amazing job on my bikes!
Knowledgeable sales staff
they have what I need. Always seem ready to help.
Excellent customer service!
There’s a reason I drive from downtown to Pelham for my cycle needs. They’re the best location hands down.
A+ products
A+ service
A+ Product knowledge
Great customer service and knowledge. No upselling. Just honest suggestions based on actual needs and budget. Thank you!!!
Great friendly fast service as always! Thanks!!
Very helpful service staff, listened to needs and did not over-sell services/parts.
Excellent, friendly and knowledgeable staff
Daniel does a great job!
Top shelf products. Ordered and shipped right away
Special deals!
The whole team is awesome! Grant did a great job helping me through the crank recall.
Killing It!!!!
Daniel was very knowledgeable and curtious
Very friendly and helpful in selecting a bike
Great customer service