based on 2029 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good service. Kind, knowledgeable employees. Quick service. Great communication.
The staff at the Vestavia store are highly knowledgeable and attentive to your needs. Kenny and Virginia on my recent visit have been very good at directing me to the correct cycle I am interested in. Tx
Everyone is always so helpful and friendly!
VIRGINIA was super nice y'all need to give her a raise
Great service, friendly and fast
Great sale prices on clothing and gear, knowledgeable staff, helpful service department!
They were very professional
Great customer service! Nice location and layout.
Everyone is so kind and will go out of their way to help you!
Everyone is always super friendly and helpful, and they always take good care of my bikes.
Work on my bike was done quickly.
Kenny was super helpful and knowledgeable in servicing my bike. Friendly staff - always offers to load my bike.
Good people! Always a pleasure dealing with the people at cahaba cycles. I recommend Cahaba Cycles to everyone
Very professional and helpful.great Quality products
Friendly, knowledgeable, efficient employees! Clean store, well-stocked
I'm from Tuscaloosa. No retailer in Tuscaloosa had an E-bike carrier that would hold 2-75 lb fat tire bikes. Found Cahaba cycles online and they had in stock just what i was looking for. Very friendly helpful employees. Thank you!
The service department has excellent mechanics. My older bike is ready to roll thanks to their timely tune up!
Chris took the time to go over each of our family's bikes carefully, when I brought them in, and discuss what was needed, and what the choices were. I appreciated the careful thought up front, when we could both look at the situation together. He was also very nice to organize for all 3 bikes to be done together, which made pickup and drop off a lot easier. Bikes came back all ready for the summer.
Excellent service. I will not go anywhere else for my bike.
Jeremy at Trussville was amazing. He listens to what me and my wife wanted and got us 2 bikes ordered and built quick. We will be back because of his customer service.
Your service was very courteous, helpful and accommodating.
Entire staff was super friendly from the moment I walked in the door. They even went out and found a set of bars that I needed to dial in my fit. As far as the bike fit experience itself went, I cannot sing John’s praises enough. He is super friendly and knowledgeable. He mirrored the two bikes I brought in with my race frame back home. Super happy with the results and overall experience.
Excellent customer service. They actually care. And take time to explain.
The staff are very helpful and knowledgeable!!
Friendly and knowledgeable people!
Everything! Great place to browse and to shop! Great People!
Great service all around!!!
Did an excellent job with the service and did it in a timely manner.
Great personal service
Prompt service with a smile.