based on 277 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your people make all the difference.
Daniel was a tremendous help in finding exactly what I was looking for. We drove over from Rome, GA. We are now considering buying an electric bike for my wife from Daniel. He was very friendly, helpful and knowledgeable.
We'll go back.
I have been a loyal customer of Cahaba Cycles for many years since I started road biking. I consistently receive high-quality service and expert advice from the store. I would like to take this opportunity to express my gratitude to Mr. Chris Smith for his exceptional service.
Service was great and I love the product that was purchased.
Helpful and got my Giant TCR going again quickly.
They were great they got me in and got me out Daniel was quick to respond to my concern!
Honest, Fair, and quick!
The people were great to work with!
The bike is awesome, but more than that, Jeremy at the Trussville location is my go to guy! Super nice and helps me with new components for mine and my wife’s bikes. Already looking into getting a second, full suspension bike that Jeremy has shown me.
This is just a great place to shop.
Everyone I talked with at the Trussville location seemed very knowledgeable and professional. They answered my questions which helped me to decide on the bike I wanted. My wife and I went back later and purchased an Ebike for her too. Great group of folks.
Virginia Powell was very helpful and knowledgeable in choosing a cycle.
Easy, efficient
Jeremy and team are super friendly and very knowledgeable
I called the store after getting a flat. The store manager told me what they had in my needed size and that it would fit my rim. He was so friendly and fast in getting both tires changed. I didn’t know they had a Gadsden shop but this place was a much needed gem. I’m embarrassed I don’t remember the man’s name but he personified what Cahaba Cycles is as a service beyond just a store.
They were very helpful with all my mountain bike needs.
Jeremy was very nice and I was pleased with the service I received on my e-bike.
Good sales and service, Daniel got me all fixed up with a new bike.
Customer service…always very helpful but no pressure if I am just browsing. Great selection and the convenient location is great…really like the new Oak Mtn location!
Very friendly and the guy ordered exactly what I needed.
Thanks
Very helpful....
Very friendly and fast service!
We purchased a bike last year & decided to purchase another bike. Our salesmen was great & made sure we got what we wanted.
Great service!
Workers are passionate and are super friendly and helpful.
Great that you added Cervelo!
More brand options for kids
Good selection, good prices, knowledgeable people, great new location!
Super friendly and helpful folks.
Daniel is great. Now that Steven is coming on board, a true local treasure, this is going to be the dream team. Looking forward to seeing what happens
Great service, fair price.