based on 2066 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
At Cahaba cycles in Gadsden, Daniel took his time and listened to what my wife and I wanted in our next e-mtb’s. He paired us up right with the best bikes for our size and usage. Over the next two weeks he answered a gazillion questions that I had about the bikes. On delivery day he ensured we were completely happy. Daniel was super nice and we are completely happy with our new Trek Rail 5 E-mountain bikes.
The staff is very knowledgeable and friendly and they always make an effort to service my bike as quickly as possible.
Great help at service
Great service. Helpful staff. Good selection of helmets.
Personnel were friendly, relaxed, informative.
Friendly and well stocked.
Tech was very helpful. Got me the right parts and made recommendations/tips regarding installation.
Professional recommendations, detailed explanations of the prices, offer to do the work right away
Great service.thanks!
I went there a couple weeks ago to tune up my bike and y’all did a fantastic job with it I really like the store and the people there are great!
Friendly staff and awesome product in store
Great local and friendly service, and everyone in the shop is knowledgeable and helpful!
Friendly ,helpful efficient service-good cycling products
You have a good selection and having multiple locations, inventory can be shifted to take care of the customers.
great service
Virginia & Gene are the best
Chris was very professional, helpful, and instructional in helping me with a couple of repairs on my bike.
Always very helpful, knowledgeable, and courteous.
I have a trek mountain bike bought from Cahaba and all my services are done here as well. I love the customer service! Daniel makes you feel at home and welcoming .
Quick and responsive service with a real commitment to the cycling community
Great Service
Always super friendly and accommodating. Very knowledgable. Would recommend to anyone.
The team there is always great and helpful especially if I need something quick or I've forgotten something (usually socks) on my way to ride. The new store is awesome!
Great customer service
Cahaba cycle repaired our bikes and did exactly what we asked them to do. We are very happy with the repairs and it was done quickly.
Good rental selection - wish you had Specialized bikes tho!
Great staff, always helpful. Love the bikes too!
Great people at the Trussville location. (They’re good at other locations, I’m sure, but this is the one I frequent.) Friendly and professional.
Points earned
Customer service is great
Yall are always very helpful
The team in Trussville is absolutely second to none with their customer service and determination to get everything right for us. Will go back here for all future bikes and tuneups.