based on 2066 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I cannot think of a single negative. I am treated well, the employees are knowledgeable, the prices are fair. I enjoy going there.
Great service
A+
The service and assistance at both the Pelham and Cahaba Heights stores have been great! Thanks to Sara, Jon snd Deason for CARING!
Slayed the service!
Friendly and supportive
Always know John will get me dialed in!
the service manager is johnny on the spot. i walk in the door and he repair my bike within minutes. that what i call customer service. thanks
Great job! Quality work and professionalism always!
Everyone is always so friendly and helpful.
Awesome staff and great service from customer service to repairs. Highly recommend to everyone I know.
Friendly and helpful staff!
Super honest and knowledgeable sales staff!
I rented a bike for the transplant games. The bike was delivered to the place where the race was being held.
Friendly service! Great staff!
Daniel is great to work with on bike issues and any questions.
Staff is knowledgeable and patient with questions!
Simple bike rental service provided. Easy pick up and drop off.
Excellent service and follow up! Thanks Chris
The service was wonderful!
Andrew and other guys make it easy for this location to be my bike shop. Thanks.
Virginia was great in helping me make decisions on my project one bike. She is very knowledgeable and listens well.
Always great customer service and great work on my bikes! They always do their best to get my bike back to me asap!
Everyone we work with was friendly and helpful. We purchased an Aventon ebike from Deason in Pelham. He was very knowledgeable and helped us made the correct decisions.
Great people to work with, Bike repairs took several days longer than expected
Great products. Wonderful staff
Great service
I wish it was cheaper but it’s probably the norm
I was quoted one week for the service on my bike to be completed. I had to call after two weeks had past. None of the long list of services I had requested had been performed. There was no communication between the store and myself during that time.
The people who work there are so nice and very very helpful and knowledgeable. Definitely recommend people to come to the store and check them out for any of there bike needs or to buy one.
How knowledgeable and experienced the staff was. They helped me with what maintenance I needed on my mountain bike that I am handing down to my son who is going to use it when he goes to college this fall