based on 1480 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service!
Friendly, knowledgable and accommodating staff. No pressure, but there to answer any questions I had. If you are in the market for a new bike, I would definitely recommend giving them a try.
The service was outstanding
Friendly and very willing to help
Quick turnaround
Fast good service
Great service and professionalism!
Friendly and knowledgeable staff
Friendly and knowledgeable staff.
Always good service and plenty of stock
Thanks! I walked in off the street with a blown tube. The bike was ready to be picked up within the hour. Wow! Thanks, yall! Scott
Friendly and helpful staff and products readily available to meet my needs. (inner tube was today's need)
Chris W was a tremendous help in picking out my first clipless pedals and shoes. He was very patient with me and answered all of my questions with ease. I look forward to going back to the Homewood location in the future!
Fast turn around service
Fast service, quality work, reasonably priced.
Chris Tyree is the GOAT. Incredible service and incredible quality. Chris Smith is very knowledgeable and kind. Great team environment.
Knowledgeable and helpful staff
Kind, helpful staff. Great communication
Great service, fair price.
Your people make all the difference.
Daniel was a tremendous help in finding exactly what I was looking for. We drove over from Rome, GA. We are now considering buying an electric bike for my wife from Daniel. He was very friendly, helpful and knowledgeable.
We'll go back.
I have been a loyal customer of Cahaba Cycles for many years since I started road biking. I consistently receive high-quality service and expert advice from the store. I would like to take this opportunity to express my gratitude to Mr. Chris Smith for his exceptional service.
Service was great and I love the product that was purchased.
Helpful and got my Giant TCR going again quickly.
They were great they got me in and got me out Daniel was quick to respond to my concern!
Honest, Fair, and quick!
The people were great to work with!
The bike is awesome, but more than that, Jeremy at the Trussville location is my go to guy! Super nice and helps me with new components for mine and my wife’s bikes. Already looking into getting a second, full suspension bike that Jeremy has shown me.
This is just a great place to shop.
Everyone I talked with at the Trussville location seemed very knowledgeable and professional. They answered my questions which helped me to decide on the bike I wanted. My wife and I went back later and purchased an Ebike for her too. Great group of folks.
I had a bike fit with J Rob. He took many measurements, and changed several stings on my bike, explaining each decision. He took into account my shorter left arm, and encouraged me to ride for a few weeks and come back in for a recheck.