based on 1495 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dry helpful and friendly staff. Convenient. Great coffee only helps
Mechanics know what they are doing. Friendly service.
Cahaba cycles never disappoints. I’ve had nothing but positive experiences in my years of business with them.
The people are very professional and extremely nice! The work has always been quick with good quality!!
Always good advice, great selection and customer service is outstanding!
The service was amazing at the Cahaba Heights store. Sarah helped me out and got an e-bike from another store moved for me to purchase. The store is very well set up, and the staff are all very friendly. Thank you.
Salesman was very helpful. I was greeted immediately upon entering the store.
Friendly and knowledgeable staff. Realistic repair timeframe estimate given however, bike was ready the next afternoon. Will continue to use for all bike services
Customer service was superb! I took a chance on seeking bike parts to repair my elderly mother’s rollator-walker brakes and was thrilled when Cahaba Cycles delivered in a big way by handling the repairs in house. Can’t say that for the Med-supply store I bought the Walker from. Thank you Cahaba Cycles.
Sevice is outstanding. It’s fairly priced..Quick turnaround.
The very best serves!! The employees at Cahaba Cycles are truly the nicest and most knowledge! I only shop and send people to Cahaba Cycles!!
Very knowledgeable & helpful staff.
had a good experience at Cahaba Cycle. the staff was friendly and knowledgeable. I will consider them when I am in the market for a new bike.
Jeremy and Sean are the best!
Steven was very understanding and patient with me about fixing a noise with bottom bracket on my Trek Madone. I rode it 65 miles today and did great so far. Thank you!
Friendly, awesome, prompt, 'go the extra mile' service! 100% recommend. Top quality product unmatched thus far!
Super friendly service and had just what I needed
Very attentive service and staff
Great service and support from some great folks.
Service was responsive and effective. Staff are pro-customer. It’s a great neighborhood bike shop.
Y'all are great. Bought 3 bikes from you. Greta service as well.
Daniel is great - he was very helpful. Super bike shop all around.
Great people!!!
Very nice and helpful
The service was very professional and polite while being very friendly.
No disappointments at all Jeremy was awesome courteous ,resourceful,responsive.Called me promptly and notified me that my order was ready for pickup. I asked him about a repair and he was quick with assuring me that it was very possible.I was given a quote and my bike is there getting repairs.I would recommend Cahaba Cycles 100% Look forward to using them for all my bike needs.
Communication was outstanding; everyone in the store is welcoming and helpful. Love this place
The service was top tier.They were very knowledgeable about my bikes that they assembled for me. I’m glad I choose Cahaba Cycle and I will highly recommend them to anyone needing bike services
Very friendly and good customer service! Fast service and super easy to work with.
Very professional and approachable.Recognized as soon as you enter the store.