based on 2068 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
efficiency in service and product knowledge
The BEST products!!
Service is unmatched!!
Hand delivered what I ordered to another store
Easy pick up
Products are excellent, the service is top notched good, great
You had a Trek helmet in stock that was hard to find elsewhere. You shipped it in a timely manner and packaged well.
The products and services are top notch and second to none!! My wife and I are customers for life!!
Very friendly and quick service.
It was $50 to replace a tire on a kids bike. I’m not mad. It’s just too much money for that little work. The bike isn’t worth that much.
Thank you for the assistance!
Lots of bikes to pick from staff were very helpful
Good quality
Great service from very helpful people!
Jeremy was very knowledgeable and friendly. He answered all our questions and delivered the bikes as promised and on time. Everyone there was very helpful. Definitely going back for upgrades and accessories.
I really loved the time and attention i received, AND the quick turn around time for the service work. Many thanks to all y’all. Love my now-like-new bike!
Very timely and professional. Rates are very reasonable. Communicated with me throughout the repair process.
Great bikes and customer service! Chris is awesome!
Chris is always great to work with and service is quick.
Staff not friendly
The selection of products is excellent. The bike services are the best in the area. I would not hesitate to take my bike to the Trussville bike shop for any repair.
Friendly and quality parts
Attention to detail, friendly, knowledgeable
The best
Love the location, the bike selection is great, and the parts selection is awesome. I visited the Cabaha location over the weekend and snagged some of my favorite Bontrager pedals for a great price. Keep up the great work and thank you.
offer more youth or small adult items
Your informed and helpful employees consistently have helped me buy four bikes for our family--so far.
Joe was very helpful.
Friendly, knowledgeable, and great customer service!
Excellent customer service here! Very knowledgeable staff and caring too! We had a special situation and Kenny did everything he could to help us out.
Daniel!
Friendly and helpful!
No disappointed