based on 1495 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast processing, shipment. Great Customer Service.
Bought Look pedals and was anxious to install them on my new e-bike.
After 3-4 days from ordering, I was on my bike.
My Doctor appreciates Cahaba Cycles.
great service
Great customer service.
Very helpful and knowledgeable and I had it fixed within an hour actually 30 minutes or less.
First time visiting the new store this week and loved the larger selection of products. Like the location next to Oak Mountain. Had my chain malfunction and very convenient to stop by and pick up a new one. Very knowledgeable staff and helpful.
Bike fitting at the Vestavia Store was fantastic. Service rep was extremely knowledgeable and friendly.
Great customer service
Friendly and informative.
The people! Chloe and Jeremy helped me get my bike up and running, and helped me get the shoes i needed as quickly as possible.
Quick and easy. Steven is great
Great service.
I appreciated they were able to take care of my tire that day.
Very helpful. Got my MTB ready to Ride at BCT Trails.
I had a great shopping experience with Gene at Cahaba Heights recently. I purchased a Kuat bike rack with his help and he got it assembled and texted me to let me know it was ready. Kenny installed it then showed me how to use the locks. The guys at Cahaba Cycles are friendly, knowledgeable, and non-intimidating and I will definitely shop at the Cahaba Heights location again in the future.
Fast and reliable service
Always helpful, kind, and knowledgeable
informative staff...very nice
Excellent service, friendly, knowledgeable
Always special personal attention
Very Helpfull !!
Andrew was great to deal with, and he was super nice
Very professional and accommodating in helping me decide just the right eBike for me.
Great service, friendly and helpful team members.
Great service!
Quality products sold by knowledgeable people
Daniel and Stephen are the best! I would never to
Take my bike anywhere else. Prompt service and honest estimates for repairs. Highly recommend
Jeremy is always kind and attentive.
The best part about my experience is the people working there and the friendliness and helpfulness. The work they do is good also.
Jeremy in Trussville is great!
Deason was very helpful.