based on 2029 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The very best serves!! The employees at Cahaba Cycles are truly the nicest and most knowledge! I only shop and send people to Cahaba Cycles!!
Very knowledgeable & helpful staff.
had a good experience at Cahaba Cycle. the staff was friendly and knowledgeable. I will consider them when I am in the market for a new bike.
Jeremy and Sean are the best!
Steven was very understanding and patient with me about fixing a noise with bottom bracket on my Trek Madone. I rode it 65 miles today and did great so far. Thank you!
Friendly, awesome, prompt, 'go the extra mile' service! 100% recommend. Top quality product unmatched thus far!
Super friendly service and had just what I needed
Very attentive service and staff
Great service and support from some great folks.
Service was responsive and effective. Staff are pro-customer. It’s a great neighborhood bike shop.
Y'all are great. Bought 3 bikes from you. Greta service as well.
Daniel is great - he was very helpful. Super bike shop all around.
Great people!!!
Very nice and helpful
The service was very professional and polite while being very friendly.
No disappointments at all Jeremy was awesome courteous ,resourceful,responsive.Called me promptly and notified me that my order was ready for pickup. I asked him about a repair and he was quick with assuring me that it was very possible.I was given a quote and my bike is there getting repairs.I would recommend Cahaba Cycles 100% Look forward to using them for all my bike needs.
Communication was outstanding; everyone in the store is welcoming and helpful. Love this place
The service was top tier.They were very knowledgeable about my bikes that they assembled for me. I’m glad I choose Cahaba Cycle and I will highly recommend them to anyone needing bike services
Very friendly and good customer service! Fast service and super easy to work with.
Really like my Trek the Marlin 7 especially with the new tires, chain and gear cassette. Hard to believe I wore those out in 2 years and 7 months. No wonder the chain slipped sometimes. I put 20 miles on it after I picked it. Rode great. Also glad to get the lower air pressure tip to get better shock absorption and traction. And to change my chain about once a year based on my riding.
Knowledgeable and friendly staff that doesn’t upsell a beginner.
I purchased an E-Trike that needed some assembly. I dropped it off at Cahaba Cycle in Trussville and I was able to pick up within 2 days. Glad they saved me the time and hassle! I was quoted $90-130 for assembly, but when I picked it up it was $150. I guess it was more complicated than I anticipated. However, I do highly recommend them!
Forget the products and services, I love the people! Great communicators, even better personalities and tremendous knowledge!
They take the best care of my bike, and are always so nice and helpful with everything.
Timely and helpful response from staff
The staff was very attentive and friendly. I went in thinking I’d have to leave my bike for the weekend, but they had me diagnosed and out the door within 30 minutes. I just moved to Bham from ATL, super happy to have found such a great shop so soon.
Highest guality brands and products
They took time to listen. Called with estimate. Got repair done in timely time. All were very friendly making a customer at ease.
Very competitive price and quality merchandise.
Sevice is outstanding. It’s fairly priced..Quick turnaround.