Cahaba Cycles

Average rating: 9.6 out of 10 based on 2320 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 25, 2024 — Rated 9 out of 10 by David Armstrong Cahaba Cycles - Oak Mountain
What do you like about our products and services?

Wonderful. Great selection. Good service.

Report a concern   September 25, 2024 — Rated 10 out of 10 by B.M. Cahaba Cycles - Trussville
What do you like about our products and services?

Professional, knowledgeable and Friendly.

Report a concern   September 23, 2024 — Rated 0 out of 10 by E.A. Cahaba Cycles - Oak Mountain
How did we disappoint you and what can we do to make things right?

Really thought the staff lacked friendliness. Even during payment, I stood there awkwardly for a minute and asked if we were good (as in, did the payment go through) he said yes and then I just grabbed my stuff and left. No other words were spoke. I was just buying gels but to not even say thank you or something along those lines makes me not want to support cahaba, even for gels. This is not the first time I’ve had this lack of welcoming at the oak mountain location.

Report a concern   September 22, 2024 — Rated 10 out of 10 by Tory and Jennifer Moody Cahaba Cycles - Trussville
What do you like about our products and services?

The thing I like about the service mainly comes from building a relationship with the employees there. They're all very knowledgeable and friendly people, and when you come to them for our bike needs, they will give you they're all to help you out which makes going into the shop feel more like visiting a group of friends.

Report a concern   September 22, 2024 — Rated 10 out of 10 by Lee Smith Cahaba Cycles - Oak Mountain
What do you like about our products and services?

great service, reasonable price. fast repair

Report a concern   September 21, 2024 — Rated 10 out of 10 by Bill Cain Cahaba Cycles - Cahaba Heights
What do you like about our products and services?

Great selection, very knowledgeable staff, best prices of all others in area. I would/will recommend Cahaba Cycles to all my friends. Thanks for your patience while my wife and I picked out the perfect helmets and seats. You’re the best!!!

Report a concern   September 20, 2024 — Rated 10 out of 10 by B.W. GADSDEN
What do you like about our products and services?

Friendly and quick service

Report a concern   September 19, 2024 — Rated 10 out of 10 by T.L. GADSDEN
What do you like about our products and services?

Friendly people with knowledge of their business. Shirt turn around on repair tire for my granddaughter bike.

Report a concern   September 18, 2024 — Rated 10 out of 10 by H.S. GADSDEN
What do you like about our products and services?

Great customer service! They were extremely knowledgeable and helped get me on the perfect bike. I will definitely be back for all my bicycle needs. Keep up the good work!

Report a concern   September 17, 2024 — Rated 10 out of 10 by R.M. Cahaba Cycles - Cahaba Heights
What do you like about our products and services?

Jonathan was great and helpful/informative with my bike fitting. The whole staff was wonderful!

Report a concern   September 16, 2024 — Rated 10 out of 10 by K.V. Cahaba Cycles - Trussville
What do you like about our products and services?

Good products and service

Report a concern   September 16, 2024 — Rated 10 out of 10 by P.T. GADSDEN
What do you like about our products and services?

That you can try them out before you buy and the friendly helpful staff.

Report a concern   September 15, 2024 — Rated 10 out of 10 by C.M. Cahaba Cycles - Cahaba Heights
What do you like about our products and services?

Staff at the store were super helpful as I came in with a tire puncture the evening before a race. Being from out of town and less than 2 hours before most places close, Kenny was helpful in getting me squared away and also teaching me a thing or two. Great staff!

Report a concern   September 15, 2024 — Rated 10 out of 10 by Hyde Carby Cahaba Cycles - Homewood
What do you like about our products and services?

Staff was extremely friendly and knowledgeable. The repairs were completed on time and at the quoted price. All around great experience.

Report a concern   September 14, 2024 — Rated 10 out of 10 by M.F. Cahaba Cycles - Oak Mountain
What do you like about our products and services?

Fair price, responsive communication, speedy delivery

Report a concern   September 14, 2024 — Rated 10 out of 10 by Ryan Russell Cahaba Cycles - Trussville
What do you like about our products and services?

Jeremy had two bikes brought to the shop so I could try them both out. He went through the differences of each bike. He didn’t try to sway me either way. He was honest and helped me out with finding the other things I needed (pedals, shoes, helmet, etc). I ended up getting a bike I liked that fit me that was within my price range based on the experience I have right now after not riding a mountain bike since my early 20s (I’m 52 now). I am 6’4” and he also helped with getting wider bars and a seat post that sits back a little farther. Chloe and Jeremy did a fantastic job of getting my bike ready for me. I love it and I am excited and ready to get to riding here in Alabama.

Report a concern   September 14, 2024 — Rated 10 out of 10 by J.H. Cahaba Cycles - Homewood
What do you like about our products and services?

Large inventory, wide spectrum of products, friendly staff.

Report a concern   September 13, 2024 — Rated 10 out of 10 by J.H. Cahaba Cycles - Trussville
What do you like about our products and services?

I think they deliver above and beyond and Quickly

Report a concern   September 12, 2024 — Rated 10 out of 10 by J.B. Cahaba Cycles - Cahaba Heights
What do you like about our products and services?

Good selection. Sales/service folks know their products

Report a concern   September 12, 2024 — Rated 10 out of 10 by Leah Shewbart Cahaba Cycles - Homewood
What do you like about our products and services?

Customer service is superb. Super helpful and knowledgable

Report a concern   September 12, 2024 — Rated 2 out of 10 by L.M. Cahaba Cycles - Cahaba Heights
How did we disappoint you and what can we do to make things right?

No disappointed

Report a concern   September 12, 2024 — Rated 10 out of 10 by Kevin Robilotta Cahaba Cycles - Cahaba Heights
What do you like about our products and services?

efficiency in service and product knowledge

Report a concern   September 11, 2024 — Rated 10 out of 10 by A.S. GADSDEN
What do you like about our products and services?

The BEST products!!
Service is unmatched!!
Hand delivered what I ordered to another store
Easy pick up

Report a concern   September 11, 2024 — Rated 10 out of 10 by Derek Winters Cahaba Cycles - Trussville
What do you like about our products and services?

Products are excellent, the service is top notched good, great

Report a concern   September 11, 2024 — Rated 10 out of 10 by M.M. Cahaba Cycles - Homewood
What do you like about our products and services?

You had a Trek helmet in stock that was hard to find elsewhere. You shipped it in a timely manner and packaged well.

Report a concern   September 9, 2024 — Rated 10 out of 10 by Wes Walker Cahaba Cycles - Oak Mountain
What do you like about our products and services?

The products and services are top notch and second to none!! My wife and I are customers for life!!

Report a concern   September 9, 2024 — Rated 10 out of 10 by C.J. Cahaba Cycles - Oak Mountain
What do you like about our products and services?

Very friendly and quick service.

Report a concern   September 9, 2024 — Rated 0 out of 10 by J.S. Cahaba Cycles - Oak Mountain
How did we disappoint you and what can we do to make things right?

It was $50 to replace a tire on a kids bike. I’m not mad. It’s just too much money for that little work. The bike isn’t worth that much.

Report a concern   September 8, 2024 — Rated 10 out of 10 by T.D. Cahaba Cycles - Cahaba Heights
What do you like about our products and services?

Thank you for the assistance!

Report a concern   September 8, 2024 — Rated 10 out of 10 by Steven Chandler Cahaba Cycles - Oak Mountain
What do you like about our products and services?

Lots of bikes to pick from staff were very helpful


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