based on 2029 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always the best
Service !
Excellent products and outstanding customer service.
My wife and I wanted to purchase bikes for our granddaughters. We did not want to go to a box store because of their low quality and workmanship of their product. We traveled to the Oak Mountain Cahaba Valley Store, we knew that they had several stores and a large inventory we could choose from. The sales staff were very informative about their products and the products actually sold themselves. Andrew Steele was very helpful and knowledgeable of the bikes we bought. Trek Marlin XS 27.5 and a Trek Precaliber 24” both excellent bikes. The shop was very inviting!
Alton and Debbie Johnson
Tremendous service. Informed about everything.
Jeremy Pate always does everything possible to help me!
Went in with a problem with my Emtb that another shop couldn't fix three different attempts which took weeks. Oak mountain fixed my issue with in hours and back on the trail the next day
Great service. Very knowledgeable staff.
Great selection of bicycles and accessories. The staff is knowledgeable, professional and friendly.
Everything! Everyone at Cahaba has always gone out of their way to take care of me and my families cycling needs.
Jeremy is the best!
I like how fast it was completed and how well my bike worked after!
Have been going to Cahaba Cycles since 1980! Family has enjoyed the bikes and the services. Have always been a satisfied customer. All employees are pleasant, helpful, and seem to greatly enjoy what they are doing! Always a pleasant experience in handling your biking needs!
Great people!
Great folks! Very helpful and spot on with service!
The people are nice but the service is expensive
Friendly employees who know their stuff. Charlie was great yesterday!!!
Knowledgable professionals that understand customer request in purchasing quality bicycles!
fast and friendly
Prompt service with very helpful and friendly staff. I will be back.
The experience of buying an Ebike was very easy with the help of Mathew. He was very knowledgeable and relaxing to deal with. Also feel like we got a great deal. and from what I've seen online. Neither my wife nor my self feel any other way. We are really enjoying the Ebikes,
Everyone was very helpful and professional. Fast turn-around!!!
Very friendly and helpful. It’s on the phone and at store level.
Virginia was very helpful when I bought my new bike. Shared her knowledge and tips for taking care of my bike. She helped me pick out accessories but was not pushy. A very good experience and I love my new bike
Kenny was extremely helpful and even though I'm a total noob, he didn't speak down to me or make me feel like any of my questions were stupid. Worked me in for a quick inspection of a used bike I had bought and got me set up super quickly. Ran me through some basic upkeep practices and recommended some products to do it with. Never felt pressured to buy anything he mentioned, but I kept notes in my phone to look into them as I progress in my riding. Can't thank him enough for a great experience and all the advice.
Even though it's an hour drive for me, I'll be coming back for any further maintenance or repairs.
Love that you guys are located so close to Oak Mountain state park. When my bike broke down in the park, yall were there to repair it on short notice! Also, had an ebike rental available to use while repairing my bike. Everyone in my bike club (Bramba) speaks highly of Cahaba Cycle!
Great service, knowledgeable and helpful techs
Great quality products and staff is friendly and extremely knowledgeable.
Great customer service!
I came in and worked with Andrew Steele and was very upfront about what I needed and he did not try to sell me a bike on the first trip in. He gave me a lot of new knowledge and something to think about. I ended up coming back later in the week and purchasing a bike and I love it!