based on 2043 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very knowledgeable, very helpful and very friendly.
Great products and an unbeatable team. Always willing to help and answer any questions you may have.
This entire store from its contents to the staff were a pleasure to do business with. Quick, reliable and helpful!
Great shop! Dependable and timely with service work. Friendly and caring
No pressure from sales associate, just information and answers to our questions. They took the time to listen to what we needed the bike for, and once we picked one, they checked all the components to make sure the bike was ready to go. Great overall experience.
Excellent service from Jon!
Took over 3 months to fix my Rad e bike, total costs just over $500. Bike had less than 500 miles and 2 years old.
Smooth and hassle-free experience with Chris and the team at Cahaba Cycles. The technicians were incredibly helpful, kind, and courteous throughout the process, and the repairs were completed quickly and efficiently. Bonus: You can grab a cup o' great coffee in their shop!
The service we received from Cam and Kenny was great. They were both very knowledgeable, kind, and patient in helping us make our decision on the best electric bikes for us. I would highly recommend Cahaba Cycles.
Follow up on reciepts for phone payments
Excellent …
I wish I could be treated like that everywhere.
Quick friendly people.
Everyone was very friendly, and the young man who helped me with biking shoes was informative and helped me with fit and the correct shoes got me. He helped me with the cleats was well.
Great customer service and timely completion.
Guys are great Chris Chris Charlie and all mechanics
Excellent job servicing my 9-year-old bicycle. Thank you!
They know what they are talking about.
Very helpful and personal!
The staff really makes the difference for me. Sometimes the wait times (for a repair) seem long (compared to other local shops), and the pricing is what it is (I don't mind paying more to support local businesses) but the friendly and knowledgeable staff is the reason I keep coming back to Cahaba Cycles.
Great mechanic department and Wonderful salesman.
Great job and friendly
Great customer service!
3 Shimano 12 speed quick links for $46+ - taking advantage of those in a bind. I needed one and bought 2 extra to give the guy helping me. I have never bought one and didn’t know what to expect for price and everyone laughed when i told them what i paid and now i understand after checking with other local shops and online.
The staff. Chris West and Charlie took great care of me
The wheel I ordered was high-quality and the service was excellent. I would definitely recommend Cahaba Cycles!
They were really helpful and friendly, plus great knowledge.
Quick and friendly service. Reasonable prices
Great group of people who always are helpful and ready to help with your cycling needs. Chris Smith has been a great help to me over the last few years.
Good service
Positive energy