based on 260 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jeremy was very knowledgeable and friendly. He answered all our questions and delivered the bikes as promised and on time. Everyone there was very helpful. Definitely going back for upgrades and accessories.
I really loved the time and attention i received, AND the quick turn around time for the service work. Many thanks to all y’all. Love my now-like-new bike!
Very timely and professional. Rates are very reasonable. Communicated with me throughout the repair process.
Great bikes and customer service! Chris is awesome!
Chris is always great to work with and service is quick.
Staff not friendly
The selection of products is excellent. The bike services are the best in the area. I would not hesitate to take my bike to the Trussville bike shop for any repair.
Friendly and quality parts
Attention to detail, friendly, knowledgeable
The best
Love the location, the bike selection is great, and the parts selection is awesome. I visited the Cabaha location over the weekend and snagged some of my favorite Bontrager pedals for a great price. Keep up the great work and thank you.
offer more youth or small adult items
Your informed and helpful employees consistently have helped me buy four bikes for our family--so far.
Joe was very helpful.
Friendly, knowledgeable, and great customer service!
Excellent customer service here! Very knowledgeable staff and caring too! We had a special situation and Kenny did everything he could to help us out.
Daniel!
Friendly and helpful!
Deason was very helpful.
Fast processing, shipment. Great Customer Service.
Bought Look pedals and was anxious to install them on my new e-bike.
After 3-4 days from ordering, I was on my bike.
My Doctor appreciates Cahaba Cycles.
great service
Great customer service.
Very helpful and knowledgeable and I had it fixed within an hour actually 30 minutes or less.
First time visiting the new store this week and loved the larger selection of products. Like the location next to Oak Mountain. Had my chain malfunction and very convenient to stop by and pick up a new one. Very knowledgeable staff and helpful.
Bike fitting at the Vestavia Store was fantastic. Service rep was extremely knowledgeable and friendly.
Great customer service
Friendly and informative.
The people! Chloe and Jeremy helped me get my bike up and running, and helped me get the shoes i needed as quickly as possible.
Quick and easy. Steven is great
Great service from very helpful people!