based on 2356 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
People were very friendly and helpful. And the kick stand worked great on my grand daughters bike
Plain and simple; Cahaba has your back, and there for you and your bike from the get go! Every since i bought my first road bike from them 2 years ago; whenever I come in for maintenance, they go through my bike with a fine tooth comb and give me the best advice on any issues I may have. Cahaba is just a get bike shop to be associated with.
Every buying experience I have had with cabana cycles oak mountain has been great.
Great selection. Knowledgeable staff. Super friendly, with no attempts to “up sell” me anything. Overall pleasant experience.
We were met at the door by Charlie Fountain who was very professional and helpful. He first asked what we were looking for in a bike and with a few more questions had several bikes to show us. He was not pushy or hard sell and let us take our time with the selections that were offered. The next day we bought two Trek Marlin 6 plus bikes and have been enjoying them since. Thank You Charlie and Cahaba Cycle for your sales and service. Over the past 10 years I believe these were the 6th bikes we have bought from your stores. Vince and Fay Shannon.
No pressure and professional service
Repair was done professionally and communication was great.
Jason and Andrew were extremely knowledgeable and helpful. They patiently answered every question and took the time and effort to help my son and I to pick out the perfect bike. It is people like Andrew and Jason that have made us life time customers and will only shop Cahaba cycles from now on.
Expertise in knowing how to do your job
I had a great experience at Cahaba Cycles. They are very friendly and have good prices and sales. Andrew Steele got me set up with a great bike that I will be able to enjoy for years.
This site has a good mix of content but if you need specific gear it’s best to call first
Cahaba did a great job repairing and tuning up my bike. They were very responsive in communicating with me throughout the process. It was a great experience.
Great service and people
Had a great conversation with the gentleman and lady that were operating the store. They were both very informative and helpful. I highly recommend Cahaba Cycle Gadsden.
Service was fast and reasonable. They got back to me with exactly what needed to be done in a price and that’s what it was when I picked it up.
I do not like paying a doc fee for no service and because I did not purchase my trikes from your company.
Chris is always very professional and friendly. He offers great advice on products.
Timely delivery.
Everything ! Great staff and above quality products.
Efficient and knowledgable!
Cahaba Cycles has a wide variety of high quality merchandise, clean, open retail space, and helpful, highly knowledgable associates to assist with a wide range of cycling needs. Cahaba Cycles has it covered whether you need something simple like accessories or if looking to choose the perfect bike. Highly recommended by me!
Cahaba is a great bike shop. While purchasing a new Fuel EX 8, they graciously reset the suspension on my wife’s bike and put fresh tubeless sealant in her tires. Virginia was helpful, very knowledgeable & professional as well as personable and friendly.
Very proficient on getting your bike back to you in a timely manner. Thanks for a great job and my bike looks great
You always have what I need and you take time yo help me.
I have dealt with cahaba bikes for over 5 years. They are kind, knowledgeable, swift and efficient. Whether you purchase your bike from them or somewhere else they will take cake all your bike needs. I bought a trike from somewhere else and they assembled it in less than 2 days with a smile and small fee of $100. I love them!!!
Excellent service
It was easy to return wrong product .
Knowledgeable, very timely on repairs
5 stars
Excellent and timely service. Co-operative and knowledgeable staff. Have purchased 5 Trek e-bikes from Cahaba Cycle. Highly recommend!
Repair technicians were courteous, professional, and completed the work when promised.