based on 2318 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Consistent good personal service.
My only wish would be for a quicker turnaround time.
One suggestion would be to establish a VIP same day turnaround service.
VIP pay more or yearly minimum to get their bike back faster, no matter the service needed.
Friendly professional people
Very good service, knowledge and attitude
Gerat people... excellent service!
Jeremy Pate was awesome in answering questions and getting our middle schooler set up for his 1st season as part of Trussville Middle School Mounting Biking team.
Very good service
The employees are very knowledgeable. They always have a prompt answer to any questions I might have.
Very nice shop friendly environment great employees
Great people and great service
Always get the service job in a timely manner
Prices too high. Discovered more economical choices.
Everything about the bike has exceeded my expectations. I would recommend every bike from Aventon.
Great price and technical support
Excellent job on cleaning and tuning my bike!
Knowledgeable folks
This shop is awesome!!
The cost in my view was higher than the cost for the service.
We had a good experience with our bicycle being fixed. My son had some trouble getting the gears to run smoothly when we got the bike back, but that seems to have resolved itself. The shop owner was very knowledgeable and I enjoyed our conversations. We were able to ask him questions and he answered them adequately with ease. I’m not sure if the brakes were looked at or adjusted as we had originally discussed, but they seem to be working alright.
"More parts on hand ready to install".
Very friendly and fast service
Great service... great products... feel welcome.
Super nice folks and very helpful and knowledgeably
Just purchased 2 Aventon e-bikes. Customer service was understanding of our needs and fitted us with the perfect bikes. Taking them on our first ride, we knew they had make the right choice for us. Two thumbs up to Cahaba Cycles!
Cahaba cycles has been great to me. My tire repair yesterday was only 10$. My bike has held up great other than the quick tire repair!
Excellent customer support and service
Helpful staff that aren’t pushy
Good and knowledgeable service
Quick turnaround
Daniel is one of the best mechanics I’ve used (skill and personality). I live in Auburn AL and will drive 2.5 hours to have my entire family’s bikes serviced at Cahaba in Gadsden from here on.
Very friendly and excellent customer service
Good service! And a good selection of products