based on 1480 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Products and service is outstanding!
I showed up with a tire I could not inflate. They took it right back, figured out the problem, retapped it and inflated it and had it back to me in 15 Minutes!
Good selection of bicycles, great service.
You can’t get personal service online like you get at Cahaba. They’re adept at actual human interaction, which means more to me than anything when spending my limited amount of cash.
Knowledgeable staff and quick turnaround time on maintenance jobs.
Knowledgeable, efficient and easy to work with staff
Fair price for excellent work (road check)
Friendly service
Great customer service great employees
Friendly service
The staff go above and beyond to help answer questions and ensure what you are getting is what you need.
Great communication.
Service was outstanding. Employees were clearly focused on customer service, yet lacked experience in my bike.
Very inviting, professional, helpful and great location! Charlie installed my mirror and I am most grateful.
Fantastic service.
Prompt, efficient, professional.
Great customer service and listens to the customer for bike repairs. No pushy sales.
People are fantastic and friendly
Great products and people! Very helpful and typically fast turnaround with service jobs.
John Karrasch & Daniel Dilella and the great service the bring to the biking community......
Convenience to the park and you have the supplies that I need to work on my bikes
Very knowledgeable and friendly
Sales people like Virginia
Rented a Scott Scale hardtail for a day. Bike was in good shape and performed well. Rental process was really easy. Would recommend!
Customer service was good. I would recommend.
Chris West and Joe Dice worked with me and made sure I got the bike I needed and wanted. It is a good fit.
listen to your customer when they tell you what the problem is with the bike. Also, Don't tell the customer you will call them when you don't.
Staff were very friendly and helpful. We will be back again in the future.
These guys were so helpful. I am brand new to the sport and they set me up for success and were extremely welcoming to a complete newb. I had my first long ride today and was able to incorporate a lot of the tips and tricks that they provided because they took more of an interest in me as a person versus treating me like just another customer.
I highly recommend this shop!
Better communication on repairs
Mitchell was extremely courteous and helpful. He took the time to make sure I understood every feature of my mountain bike. I am extremely satisfied with Cahaba Cycles and would highly recommend them.