Customer Testimonials
Fantastic service by the online sales, ordered last minute for my daughter birthday and they managed to squeeze in the bike build at short notice and send out urgently. tried to pay for next day garateed shipping at £50 but the website then would let me select anything more than standard delivery. A quick phone call and this delivery charge was waved for the standard only selectable delivery option but then promised to get there in time.
Bike arrived the day before my Daughters birthday as promised well packaged and built ready to go other than fitting pedal and front wheels.
Both Dad and daughter very happy
Price was also the best online
cant recommend highly enough
Brilliant friendly professional service, buying a bike couldn't have been easier.
Thank you!
Had a bike fitting with Martin, absolutely over and above. My first bike fitting and certainly won’t be my last with them! Fantastic service
Good service and a great range of products.
The staff is very helpful and friendly. Great trails with sign markings along the entire route
Great communication, quick delivery, would use again
A real cycle shop with friendly knowledgeable staff you can trust.
The staff at Cycle safari are always so helpful and pleasant . I would always use them to look after my bike .
The workshop is absolutely exceptional. Any time we have had a part that needs fixing, they have been able to do it immediately or very soon after. They are always chatty and cheerful and we are greeted with a smile. We rely heavily on them as the bike is in use every day. Thank you so much for such amazing service.
Excellent service, great bike.
Great service, knowledgeable friendly staff. Thanks again.
I bought an Elite turbo trainer. Summit were the nearest stockist (50 miles away). Initial enquiries and ordering all by email with prompt and helpful replies. Enough rapport and trust built up that they ordered before I paid my deposit! Deposit paid over the phone..easy and positive experience. Item arrived quickly. On arrival at Summit to collect the item I was met immediately and plenty of time spent with me going through precisely what I need to do in setting up at home. This was pure added value. In my experience, Jim is the absolute standout guy from the summit team: helpful and courteous. Jim even carried the item to my car. A great experience overall. Thanks.
Sram gx axs derailleur problems, the staff went above and beyond to help get warranty replacement. Very happy!
Bought 2 trek bikes off these guys this time 2 years ago. Came back again for 2 more trek bikes for my next 2 kids. Dealt with a guy Ciaran. Couldn’t recommend this place/guy enough.
As I live 100 mile away from this shop I looked at bikes and rang about bikes in more local stores. They weren’t very forthcoming about the options I had and told me to look up their website. 2 minutes of their time they would have been able to recommend a few robust reliable, reasonably priced options to fit the age of my kids. But they seemed to rather refer me to cheap crap on their site.
Not Gary Cycles, with these guys u get super advice, super service and next day delivery ! Why wouldn’t u return to buy off Gary’s . Hassle free shopping. Thank u 👍
Quality, range, support
Excellent all round service couldn’t fault it
Great team and service
great products and very helpful
I was after a particular bike in a particular colour. They were happy to order my choice as a demo which they would keep if I changed my mind. Happily it turned out to be perfect for me. Excellent service and was given a full run-through of all aspects of the bike. Staff were very friendly and happy to answer any questions I had.
Booking process, certainty on timings and communication
Nice people. Effective service.
Great service, and not only that they remember who you are! So don’t shop on the internet, go to somewhere with real people with whom you can have a chat while your bike is being expertly serviced!
Friendly staff
Really fast delivery, well packaged parcel.
ALL THE GUYS AT COOKSON cycles are helpful & professional & keep their promises in repairing my Ebike.
local shop, well stocked, great staff
Excellent, efficient service!!
excellent bike shop, amazing selection of bikes.
Had my Gocycle serviced/repaired recently - great service and very pleased.
Highly recommended.
Prompt response to query and bike taken in for repair/service very quickly. Work done within a couple of days and SMS notification when completed.
Like popping in, for advice, to buy, for repair, to talk about the weather.