Customer Testimonials
My bike repair was dealt with very quickly which was much appreciated
You can trust these guys to do it right
Keen and pasionate and experianced about all forms of cycling
Recently attended with my son to get a bike, the member of staff we were with was fantastic. He was very knowledgeable and gave us pros and cons for each bike. At no point did we feel like he was trying to upwsell which was great as my son was putting some of his own money towards the bike.
Helpful team with great bikes. Happy to make the tweaks that we needed and provide some insight on the routes. A great day out!
The service team at Beyond Bikes were super responsive when I experienced a mechanical issue on a ride not far from their store. They fit me in that day and whilst they couldn't resolve the issue immediately were great about offering some options.
Personable and knowledgeable team
Bike was well built, wrapped and packaged well for transport and came with tools/accessories in a nice zipped case
I have already recommended your services as I was very impressed by how welcomed I was made to feel, especially as new to road bikes.
Great riding trail, fast and friendly service with the booking of the bikes. The centre could do with opening the shop for food and drink items. Recommend - and will revisit.
Helpful, knowledgeable staff.
Sold me a fantastic bike at a good price with helpful friendly service
Polite, welcoming and knowledgeable staff that did a great job with my bike.
Large shop. Lots of variety. Something to pick from. knowledgeable stuff rather than just one Pacific biks, gave me lots of different biks , to pick from. Help me get the right bike would definitely use again and recommend to friends
Excellent job, done short notice on the weekend
Excellent staff, really helpful.
Exceptional customer service and very prompt in resolving issues
Service was great, you need to advertise the cycle to work scheme more.
As you know I was so impressed with your service I brought a side kick along who also bought the same.
You can use my name as Dr Dave if you want
Can’t get better customer service always helpful and very professional service.Thank you so much to Murt and his great team
Staff expertise and wide range of products
Very friendly customer facing staff who have been there a long time and recognise you etc
Very good service
Loving my new forge awesome bike so smooth and responsive. Thanks Forge1860 from Nas sorting my dodgy feet out on the bike fit to the great service from Will and the guys brilliant service
I have bought a bike and just taken it back for my yearly service. The staff are super helpful and they had it ready sooner than I expected.
Product as described, great price and super fast delivery
Trek Madone SL7 gen 8, very good build quality and reliable. Staff at Edinburgh Trek Shop, very approachable and knowledgeable, happy to chat with you for a while, great customer service.
Great service from Ryan and the team - good advice from them; they are clearly all bike enthusiasts there. Their communication was top notch and I came away with a great deal on a second hand bike.
Absolutely love the bike I bought from you. Everyone is super helpful and friendly.
Fast and friendly service once more from the guys at Ridgeway Cycles. They've come to my rescue so many times with no BS or up selling. Just thorough, professional advice based on years of repairing /servicing bikes and cycling. Thank you.
Great choice, friendly service and decent prices
Good old fashioned service , efficient , informed and polite .