Customer Testimonials
Good prompt service and friendly staff.
Always friendly and helpful
Helpful
Friendly, knowledgable and great advice on a bike purchase coupled with an efficient service. Thank you!
Great service!
The service from Dan was exceptional, really helpful no pressure at all and really friendly. I would highly recommend.
Trek bikes always of great quality you get what you pay for. I now have 4 trek bikes first one now 14 years old and still as good as the day I bought it.
Staff at trek Bracknell always so helpful and never do you feel pressured into buying a new bike. They seem to make sure the bike is wright for what you need and go through the best options to suit your lifestyle
The Products are best in the industry and the service was also exceptional... Thanks to German and his team they helped me with the purchase and had the bike ready as per my requests on delivery
Thank you
Staff in the Edinburgh store are excellent. The bikes are pretty good too! 😊
Thank for your knowledge and assistance.
5 stars,
Work completed ahead of schedule, which was much appreciated. Meant I could get out on my bike both days this weekend.
Very friendly reception; service completed very quickly and reasonably priced.
Friendly, helpful, and knowledgeable.
The two year warranty has saved me as this is the third time my fuel exe has been repaired under warranty. The staff are very good and the work is done quickly.
On the flip side, I'm a bit concerned that this is the third time my fuel exe has had to be repaired during the first 18 months of its life.
I asked the store if there was an extended warranty, but there isn't. The store did say that parts that break within a few months world be looked at on a case by case basis though.
If there is any way to have an extended warranty or would be good to know.
Great company to deal with will definitely return thanks
Team was very helpful in answering all my questions regarding my bikes service in addition to keeping me up to date with the work that was needed to be done throughout the time they bad my bike. Very helpful, very approachable, would highly recommend saddle safari for any of your biking needs
The knowledge and helpfulness with the bike and options that were available to my son.
Staff are always helpful and go above and beyond in both shops ( Fonthill & Finglas) to assist.
Great friendly and efficient service great place and people
Always friendly and helpful staff, who clearly know their bikes. Service was booked in and completed within two days.
Dan and his team were very helpful
All great products, not cheap but great quality.
Service from all staff is exceptional!! Don’t often say that when filling out these forms!!
Trek Poole is a fantastic shop , had my 9.7 powerfly serviced this week , very happy indeed.
Well done guys. JA. 10/10.
A very friendly shop. They offer excellent advice, are very patient, have a wealth of knowledge, and have a wide selection of bikes and clothing. I highly recommend this shop to anyone.
Friendly and professional. Also very knowledgeable
Great communication and fast delivery of five ten MTB shoes.
Always looked after and great friendly advice when I need it.
I know I can’t drop my bike down and it will be sorted very quickly, even last minute
First class service and great quality
The one bike I have purchased has been of good quality and enjoyable to ride.
Great service and staff highly recommend
The quality and the product knowledge