UK

Customer Testimonials

Report a concern   October 9, 2026 — Rated 10 out of 10 by N.H. eBike Centre
What do you like about our products and services?

Booking was easy and very helpful on the day

Report a concern   October 9, 2026 — Rated 10 out of 10 by Rob Wilson Big Bear Bikes
What do you like about our products and services?

Bug bear bikes had the shoes that I was interested in,I had been around the other shops,lake shoes suit my feet so did the deal,staff helpfull and knowledgeable

Report a concern   October 9, 2026 — Rated 10 out of 10 by J.S. eBike Centre
What do you like about our products and services?

Friendly attentive service

Report a concern   October 9, 2026 — Rated 10 out of 10 by A.H. Larkfield Cycles
What do you like about our products and services?

Print delivery

Report a concern   October 9, 2026 — Rated 10 out of 10 by N.R. Wheelbase Lake District
What do you like about our products and services?

Accurate information on website. Helpful staff when I called to clarify a few details. Changed delivery day with no fuss. Delivery hassle free.

Report a concern   October 9, 2026 — Rated 10 out of 10 by P.M. OE Bikes
What do you like about our products and services?

Excellent bike service carried out in a fast time

Report a concern   October 9, 2026 — Rated 9 out of 10 by J.R. Cycles UK Maidstone
What do you like about our products and services?

Friendly, helpful and knowledgeable staff

Report a concern   October 9, 2026 — Rated 10 out of 10 by A.H. Beyond Bikes
What do you like about our products and services?

Good price and service thanks!

Report a concern   October 9, 2026 — Rated 10 out of 10 by D.G. Veloline
What do you like about our products and services?

Great service, thank you!

Report a concern   October 9, 2026 — Rated 10 out of 10 by Tim Doyle Beyond Bikes
What do you like about our products and services?

Very friendly, helpful, and informative and a great service.
Explained everything really well and gave me all the information that I needed to help me choose an excellent upgrade on my bike.
And they have a nice selection of bike accessories in store.
Thanks

Report a concern   October 9, 2026 — Rated 9 out of 10 by T.T. eBike Centre
What do you like about our products and services?

Very informative and helpful advice from staff in the shop before selecting and buying my new e-bike and excellent service when the e-bike was delivered to explain all of the bike's functions and settings to make sure the e-bike was set up for my height and personal cycling ability to ensure I could ride the e-bike safely and with confidence.

Report a concern   October 9, 2026 — Rated 10 out of 10 by J.D. Cycle Centre Newcastle
What do you like about our products and services?

Really friendly service, helpful to be able to clearly and easily chat through options for work on my bike. High quality work on the bike. All great.

Report a concern   October 9, 2026 — Rated 10 out of 10 by Yevgeniy Trofimov Forge 1860
What do you like about our products and services?

I booked my first bike fit with Forge 1860.
It probably was the best money ever spent. Nas helped to achive a totaly new level of comfort and perfomance on what used to be an ordinaryy Trek Domane.
10 out of 10.
Thank you.

Report a concern   October 9, 2026 — Rated 10 out of 10 by K.P. Cycle Centre Newcastle
What do you like about our products and services?

Good communication great service and staff are great to deal with.

Report a concern   October 9, 2026 — Rated 10 out of 10 by J.I. Cycle Centre Newcastle
What do you like about our products and services?

The Cycle Centre is a godsend for anyone riding an e-bike with a TQ motor as they are one of a very few places who can run diagnostics and rectify faults. They took little time to diagnose the issue I had with my battery not holding a charge and the fault was sorted and the bike is now running as it should. Also on a test ride by the mechanic he found that the headset was loose and put that right so top marks for service.

Report a concern   October 9, 2026 — Rated 10 out of 10 by David Bower Wheelbase Lake District
What do you like about our products and services?

Great sale value helmet- wasn’t in stock at the branch I was speaking to- ordered it anyway- arrived the next day- great service and price for a quality product.

Report a concern   October 9, 2026 — Rated 10 out of 10 by Paul Phillips C & N Cycles
What do you like about our products and services?

Excellent service from the team at C&N - new power pedals fitted, incl change to cleats. Great price and wonderful aftercare for fitting and alignment.

Report a concern   October 9, 2026 — Rated 10 out of 10 by E.W. Cycle Centre Newcastle
What do you like about our products and services?

Very helpful, friendly staff, keep you informed on any work that needs doing

Report a concern   October 9, 2026 — Rated 10 out of 10 by L.H. Clifden Bike Shop
What do you like about our products and services?

Really friendly helpful and brilliant service. Thank you all so much for all your help

Report a concern   October 9, 2026 — Rated 10 out of 10 by I.O. Rides on Air Cycles
What do you like about our products and services?

Great personal service- always will try to help

Report a concern   October 9, 2026 — Rated 10 out of 10 by Wayne Wilkins County Cycles Ltd
What do you like about our products and services?

My appointment was with Mark Winch to check my seating position for my bike as I was having painful issues on my Perineal. What service, the saddle adjustment was successful but not only that I was videoed riding the bike and Mark came up with an issue that needed attention and fixing before I could feel fully comfortable on my rides. Mark adjusted my pedal by replacing my standard on to a metal pedal, then made a strap for that pedal (left leg only). Further adjustment would be needed and a future appointment was made.
The appointment was charged and it probably was the best money spent.
I’d highly recommend County Cycles for their personal service and expertise in the field on cycling

Report a concern   October 9, 2026 — Rated 10 out of 10 by John Ennis Cycles UK Maidstone
What do you like about our products and services?

Top service as always in this friendly branch

Report a concern   October 9, 2026 — Rated 10 out of 10 by C.W. Forge 1860
What do you like about our products and services?

Excellent communication. Professional, knowledgeable and personalised service. Great access to the entire Forge 1860 team.

Report a concern   October 9, 2026 — Rated 10 out of 10 by C.C. Gary's Cycles
What do you like about our products and services?

I love the service I get every time I visit this shop. Their knowledge and expertise is second to none and the staff are very friendly. Great experience.

Report a concern   October 9, 2026 — Rated 10 out of 10 by Linton Schwarz Larkfield Cycles
What do you like about our products and services?

Always keen to help, with a wide range of technical knowledge. I don’t need to go anywhere else!

Report a concern   October 9, 2026 — Rated 10 out of 10 by D.B. Proper Bike Shop
What do you like about our products and services?

Proper bikes provide a good friendly service.

They are always ready to explain things and hwat you are getting in a bike serive for example.

Thye are good at advising on what bikes to purchase and any new parts you need.

Report a concern   October 9, 2026 — Rated 10 out of 10 by S.K. Trek Bicycle Bicester
What do you like about our products and services?

I like that the people you deal with are cyclists themselves and have an understanding of what I'm after based on what is best for me.

When I've had a problem with my bike they often go out of their way to find a solution as if the only priority is getting me back on the bike and cycling again.

Report a concern   October 9, 2026 — Rated 10 out of 10 by P.E. Trek Bicycle Poole
What do you like about our products and services?

Great bikes, good value for money. The staff are so knowledgeable and very helpful and friendly. The products you offer have good warranties and are strong, built to last. The service department are very good.

Report a concern   October 9, 2026 — Rated 10 out of 10 by S.Q. Veloline
What do you like about our products and services?

Friendly service, good communication

Report a concern   October 9, 2026 — Rated 10 out of 10 by G.W. Pedal Revolution
What do you like about our products and services?

Matt and the team provided a fantastic service, taking time to correct alignment and fit issues and no hard sell at all. 10/10 would recommend.


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