Customer Testimonials
The service engineers take a very intelligent, long term and caring attitude to the servicing of our bicycles for which we are grateful.
A good level of service from ordering new bike to receiving and ironing out small niggles with setting up of bike.
Helpful, knowledgeable, friendly, responsive
Booked for the bike service initially booked for red but as the bike did not register this the shop did not just charge me for this but adapted charge to reflect work needed and done fabby . Shows honesty and respect for me as customer will definitely be back
Excellent service
Quick to respond and very helpful
Internet search
Great
Very please with my new bike, and staff are always willing to help and give advice
Always great hospitality and service
Super helpful
Had built one bike up for me but was too small
Offered lost of options and found a great one to suit
Thanks to Luke and Karl.....Great job !
Ben (61 Cannondale Synapse Smart Sense)
Really good customer service in the store - friendly, helpful and knowledgeable.
Bikes are fantastic and staff communication was great.
Used The Edge Cycleworks quite a few times now, from purchasing a Trek gravel bike, to
Routine maintenance that’s beyond my capabilities These guys communicate with you, let you know how the works progressing, estimates of how much it’s going to cost. Can’t fault them at all.
Always helpful and willing to do a little extra
Excellent customer service with an eye for detail. Friendly and extremely professional, which made purchasing my bike an easy experience. A good discount too.
Many thanks to Bernie.
Kind regards Garry Shaw
Great service; knowledgeable; helpful attitude
Dealt with the guys in Maidstone to build and service a few bikes and always super helpful and knowledgeable. Excellent job!
The passion and customer focus of the staff!
Great friendly sevice, very responsive when contacted and really knowledgeable
Like popping in, for advice, to buy, for repair, to talk about the weather.
Fantastic service by the online sales, ordered last minute for my daughter birthday and they managed to squeeze in the bike build at short notice and send out urgently. tried to pay for next day garateed shipping at £50 but the website then would let me select anything more than standard delivery. A quick phone call and this delivery charge was waved for the standard only selectable delivery option but then promised to get there in time.
Bike arrived the day before my Daughters birthday as promised well packaged and built ready to go other than fitting pedal and front wheels.
Both Dad and daughter very happy
Price was also the best online
cant recommend highly enough
Brilliant friendly professional service, buying a bike couldn't have been easier.
Thank you!
Had a bike fitting with Martin, absolutely over and above. My first bike fitting and certainly won’t be my last with them! Fantastic service
Good service and a great range of products.
The staff is very helpful and friendly. Great trails with sign markings along the entire route
Great communication, quick delivery, would use again
A real cycle shop with friendly knowledgeable staff you can trust.
The staff at Cycle safari are always so helpful and pleasant . I would always use them to look after my bike .
Prompt and knowledgable repair. Very friendly and turned my bike round in less than an hour. Great shop