Customer Testimonials
The team are so helpful and cheerful. They know their stuff
The bike I hired was a very good quality hybrid, perfect for the cycle tracks and sometimes muddy and bumpy cycle paths ! The gears were smooth change with easy access index gear levers on the handlebars; brakes were well adjusted. The bike lock was excellent to have, mounted on a bracket on the frame. The hiring of the bike was easy online, and the staff were very pleasant and helpful in the shop.
Nick was great from start to finish. He gave me good advice, remained in contact throughout and turned the bike around in short time. Extremely impressed with the range he has in the shop and the knowledge the team had with my chosen model. I had to take a 90 minute journey to the shop a couple of times as they came with a recommendation of a great store to get an Amflow. I’m very pleased I went with the recommendation. Top job Nick ;)
Great shop, staff, and big selection of good stuff
Personal service with engaging knowledgeable staff.
Once again, another positive experience at Cycle Ops. Took my road bike in for a full service.
Friendly, open communication about what once required. Fast turn around on the work, and to excellent standard.
Many thanks Jake, Paul, and Laura
quality of products, great advice, friendly team always willing to help and give great advice
Excellent service and bike shop will use again!
superb customer service yet again from the Cooksons cycles team!!
Rick was very helpful and sorted out an ongoing problem.
Really pleased with my recent purchase from Wheelbase, Very helpful & knowledgeable Staff, Went out of their in welcoming & advising me.
We had our children's bikes serviced with your team. Friendly helpful staff. We were told of all costs before they went ahead with the servicing and repairs. All staff very helpful and knowledgeable. Highly recommended
Perfect item, delivery was very good and best price on the Internet
Happy with the range and great advice to fit my needs.
Staff are always available but happy to let you look around and add their thoughts/answer queries when asked.
Interest free option useful too.
Great communication from Mariana reminding us of our Level 1 service. Clear understanding of what needed to be done and the costs involved. Efficient and professional service by Ed. Very happy.
Great service by Jay and the team. I can't recommend highly enough!
helpfull proffesional
Wonderful Service, polite, friendly and attentive and not pushy. Honest service at its best.
Good friendly service and excellent advice
Customer service, very helpful friendly staff
Great service
Friendly knowledgeable staff, efficient, good value for money
The whole team is excellent , very knowledgeable and particularly good at providing technical advice and managing and delivering expectations.
Quality products and polite and helpful staff.
First time visit, Staff all very friendly and helpful. Fixed my bike same day, excellent service
Thankyou
eBikes were new, friendly service and great coffee on site
Everyone at Bay Cycles understand great customer service. Without exception, my experience with the fantastic team at Bay Cycles is fantastic.
The staff are friendly and very professional. My bike service was completed in good time and I was notified as promised.
Excellent team, good customer service
Great service, attentive staff and a quick turnaround. Highly recommended.