Customer Testimonials
Excellent friendly service with quality bikes
Nothing was a hassle and was given honest answers. Was up sold the extra equipment needed for safety and security and was advised of servicing, importance of keeping the receipt for insurance or thief purposes. Was also introduced to my new bike and given a run down. I think the staff and sales team would however, benefit in a updated remodel of the working environment (overdue refit) and improved social media sales and marketing.
Very helpful staff members and extremely pleasant
I bought an inner tube for my bike for £4.99 cf £7+ at Halfords. No brained!
Very professional approach.
The honesty that truly inspires and gives the customer confidence.
I was quoted for a silver or gold service and after checking the bike they called me and said the bike is in excellent condition and therefore they would not charge me original quoted price.
I would highly recommend Mike's family business.
Thank you team Mike keep up the great service and will always visit your store fir any bicycle repair or purchases that i might need in future.
Thank you so much!
Vip
Great service
Friendly and chatty staff, showed me the problem and chatted through options and how to put it right. Made me feel as though my bike was in good and safe hands. Has become my go to place for everything bikes.
Quick and excellent service. Work was completed to a very high standard with great attention to detail.
Great advice from people who been there, done it and got the t-shirt. Special mention to Bernie and Theo- powerhouses of knowledge and great to deal with.
Brilliant fantastic
Top class service so helpful and understanding great bikes and gear very fast delivery outstanding communication all round class
Great variety of bikes to choose from.
Helpful when I needed to alter the delivery address.
The bike came well packaged and was dispatched very quickly.
Great customer service and communication between purchase and delivery.
Very happy customer
Knowledge staff who are always happy to help and answer questions and advise. Great products available too.
We had a great experience at Trek Battersea. My son is absolutely delighted with his new bike! The staff were incredibly patient while helping him choose the right bike. They were also very professional, knowledgeable, and happy to answer all our questions. Excellent customer service from start to finish — highly recommended.
Very good service
Prompt, kind and serviced my bike well, did not overcharge too much
Very helpful and knowledgable staff. Great range of bikes!
It is simply the best bike shop around!! Great service here and big big thanks for express fixing my son's bike, we will bring another one soon!! 💯🕺🏻🚀💪🏻👍🏻👏🏻👏🏻👏🏻👏🏻
Excellent advice, chaps!
Nathan was so helpful when I went in to buy my son’s bike that I came back again to get another one for my younger son too. Great service, really friendly and knowledgeable made the whole experience easy and enjoyable. Highly recommend!
Easy website, great integration with V12 for finance, fast delivery and great customer service
Good service and friendly people
Great range of products. I only brought my bike in for a service and left with a cycling jersey, bottle and caffeine tabs.
The team know their stuff. Within about 30secs of arriving in the door they had given a solid assessment of my bike's condition and roughly how much work it was going to need.
Great service
Expertise and willingness to acquire and hold on to ordered products until customer can pick up.
Very good and friendly service
You was the only store to have what I needed in stock
Good quick service 👌
Nice people to deal with
Very good service