Customer Testimonials
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They completed a service on my son's bike and went above and beyond putting a new tail light and bell on for him so that he can cycle to school safely. They also added fenders and a new saddle (which I asked for ) but not without confirming the cost before hand with me. Great job, will absolutely use them again as went above and beyond and quick turnaround too.
Professional service. Covered everything requested within time promised
Friendly, helpful and listens
Great service and knowledge. Thanks Elijah.
Fast, efficient and friendly service, will definitely be back!
Great offers with lots of informaiton about the products on the website as well as really quick delivery. Great servicee would use again
friendly, professional ,knowledgeable staff
Great bikes and a great service. Got good advice and help all the way
Friendly staff and great for bike maintenance/service.
Great servuce and super helpful
The staff at Trek MK are really friendly and very helpful, the complimentary service when buying a new bike was very much appreciated as was the discount vouchers which I was able to use in the shop at MK.
The two Powerfly full suspension mountain bikes which I purchased for myself and my wife have been great over the past year and as well as riding them in the UK we’ve taken them to The Netherlands, Germany, Denmark and Norway.
Efficient knowledgeable and friendly
Friendly service
Greg Flanagan was extremely knowledgeable & very helpful & it was only a small part I was after.
He also answered my technical questions sending me the information as well.
I will be using Wheelbase in future so refreshing
talking to people who care.
Bringing my bike( Santa Cruz Vala ) to Wheelbase
for the upgrades Greg suggested.
If & when I change bikes I will use Wheelbase
Many Thanks Greg
Best
Malcolm Kelvie
Communication was clear and Ian did what he said he would.
Harry called to go through the quote and gave me all the possible options available.
My bike was ready on time and very well serviced.
Good communication. Good polite service. Efficient. Sometimes a disappointing delay until an appointment can be accessed but that may be because it's very busy in the summer.
I had a great experience at Primo cycles. I had a bike fit. Ben was very knowledgeable and explained everything very well. He made some changes to my bike which have made my bike much more comfortable. Very happy and would highly recommend!
Super helpful staff
Always try and fit you in where possible and usual prompt service
Great service and technical expertise
Staff were very helpful and friendly.
Bike was reasonably priced
Staff in Gary cycles are very informative & the after sales service is top notch.
So so helpful, took a lot of time and care. Feeling a lot more confident that I can start to enjoy cycling again.
I've used Mike Vaughan's for at least 30 years, this time it's was my ebike, I wanted somewhere i could trust to get to the bottom of things, I now have my bike back and feel confident it is sorted,great service which kept me informed along the way good or bad news, Always looks after our RLSCC club members too!
Great service from people who care about their customers. From the moment you walk through the door they are there to help and are happy to share their experience and knowledge. A great team.
Helpful friendly advice
Amazing range of all things bike Bernie and the lads super helpful even if you have an unexpected problem!Chapeau
Quick and hassle free service
Really enjoying the bike.
Patient sales staff who arnt pushy and want you to make the best choice. ( Chris in Edinburgh)
Great after sales service.