Customer Testimonials
Absolutely blown away by the team at Trek Bicycle Bracknell.
I recently had my bike upgraded in store and the whole experience was flawless from start to finish. The level of service is on another level. You can tell straight away these guys know their stuff and actually care about getting the best result for you.
The staff are friendly, knowledgeable, and make the whole process feel easy. No pressure, no upselling, just solid advice.
Huge shoutout to Ed for the work on my bike. It’s riding better than ever and feels like a completely different machine.
Great service, really knowledgable helpful staff
Excellent service from Dominic in the Ilkley store. As a relative novice to the world of road bikes, Dominic talked me through electronic braking, etc, expertly. Customer care was first class. From start to finish, from first enquiring about the Cycle to Work scheme to the collection of the bike, Wheelbase have been great. Highly recommended.
Good variety of cycle clothing, parts, servicing and new bikes to keep you coming back
Friendly, knowledgeable staff. Keen to help. Great experience. Can’t recommend highly enough.
Knowledgable, professional, accommodating and friendly.
Dan and the team provide a fist class family type experience. They are great mechanics and their knowledge and advice is second to none, always good to support local businesses.
Keep it up gents.
Very good service and communication.
Excellent fast friendly service. Thanks
Friendly staff p
Good bikes, good staff
Good selection of bikes and kit and the most friendly and helpful staff.
Well trained friendly staff
Great service friendly and helpful
Friendly, knowledgeable, unrushed efficient service, pleased with the work done on my bike, I always return to bikes of Inverness
Great customer service. Big thank you in particular to John, manager, who was super helpful when I had a query months after my purchase. Really really appreciated! Will definitely buy from Trek again in the future & recommend to friends.
Customer service & good options
Excellent customer service, knowledgeable staff
Great customer service at Trek Milton Keynes. Chris was mega, checked my bike over, quick fix on the gears and rear wheel true. Popped for a coffee and before I knew it the bike was ready to collect. Super happy!
Excellent quality and great range of cycling equipment
The team are knowledgeable, helpful and kind. They care about their customers and products and advise well and effectively without anything other than the customers best interests at heart! Really great interaction from first enquiry to collection. Speedy communications and effective and efficient help and support throughout going above and beyond to exceed expectations. Thank you to Dawid particularly who has been patient throughout. Thanks First name removed
Great customer service from Ian and Harry, thank you.
Good bike and brilliant service would highly recommend
Very helpful great service
Friendly approach and very good service
The services was outstanding
Attention to detail, thoroughness. Friendly staff.
Great service.
Great selection of bikes and brilliant staff! Really knowledgeable about what they sell, give great advice and super friendly!
A great range for any budget
Very helpful and knowledgeable staff