Customer Testimonials
Very helpful service from Paul
Great prompt service
Im a Trek fan so will always shop with Gary. Great team, great service.
Posted out very promptly and a great price
Good prices and efficient communication - thank you
Ease of booking & explaining what works have been done
Friendly chaps & very helpful
Quick delivery
Very friendly and helpful staff highly recommended.
Helpful, knowledgeable advice. and friendly personable staff and good quality gear
Like that the guys here give you good honest advice on what ever you purchase.
Customer service is always amazing ,
Communication is great and they always do a great job .
Very polite and helpful sorted my wheel problem promptly. Really nice service guy.
Good quality and friendly service.
The service and support Wheelbase Ilkley have provided for my Grandson and myself has been stunning both in the provision of actual advice when buying equipment and a bike, but also in regular ongoing support to my Grandson in all matters relating to biking,
It's just like having a bike support group or biking youth club, absolutely fabulous, never experienced service like it before.
We've dealt mainly with Theo who is a superstar, but everyone there is beyond excellent.
Many thanks from the whole family.
Kind regards
Richard
PS. The bikes are brilliant too, and very competitively priced.
Quick delivery easy to talk to over the phone
Very professional and helpful. Couldn't be happier with my purchase and the advice given by Kenny and Roddy. Cannot recommend these guys highly enough. Many thanks
Good price and super fast delivery. What more do you want? Thank you
Very friendly team with excellent knowledge , couldn’t be more helpful.
Great products and services from a professional and knowledgable team. On this occassion I purchased a great winter mountain bike jacket.
Staff are very friendly, accommodating and knowledgeable. I wouldn’t hesitate to buy from them again in the future.
I was impressed with how fast they sorted my bike and a good price would recommend they to anyone thanks guys.
Great team, very helpful and would highly recommend
Always professional and efficient. I wouldn't put the care of my bike in anyone else's hands!
very good service
Personal attention from people who know exactly what they are doing through the experience of having done it for a very long time. Experience gained like this cannot be matched, though I know they don't rest on their laurels and are continually updating their knowledge base.
you get what you pay for great quality thank you
New bike arrived on time and was well packed .All good
Good price, especially with bike trade in scheme. Friendly and helpful staff.
Fab Service from Alan and Rob
Genuinely interested in service and customer care rather than profit