Customer Testimonials
Deb. She was amazing and so kind. Deb put me at ease and answered many of my questions. Her recommendations were brilliant. Deb didn’t judge me for wanting stabilisers and gave me great advice and encouragement to try a new hobby.
Thank you For all your help. Still waiting for my work to come back to me with the bike to work scheme !!
Great service from Adam and the team, top marks. Would highly recommend this store. Thanks.
Knowledgeable and friendly staff
GREAT SERVICE
I had my Trek Madone road bike serviced recently. Been out on it twice since and the bike is running very well. Pleased with the work done and the MK Trek store service.
Good service
Really friendly and knowledgeable staff, great selection of products and due to the carpark very say to park for the shop!
Product as described. Great price. Fast shipping. Many thanks
Great and efficient service, friendly staff, very good communication
First class service
Friendly staff very helpful I will be back as they have the best bikes & great service, thank you
I get my bikes serviced there. I find all the team helpful and friendly I often recommend the workshop
Thank you for helping me with sourcing my bike. The communication was great, and the process really smooth. The bike has arrived in great time and well packaged! Would recommend Cookson Cycles to all.
Easy to arrange and non hassle to do the job requested
Very prompt in dealing with my puncture at very short notice. Thanks very much.
I like the customer support and care. They are really friendly and professional.
Great shop, staff are great, received a lot of support in selecting the best items for my bike.
I just wanted to say thank you for the excellent service while I was buying my bike. Everyone was so friendly, helpful, and professional. You took the time to answer all my questions and made the whole experience easy and enjoyable. I really appreciate it and would definitely recommend your store to anyone looking for a bike. Keep up the great work!
Thank You Hubert
My bike was in for a repair. I was concerned pivot bearings were worn. The shop asked me what approach I wanted them to take towards the repair, as I wanted to bike back sooner rather than later. It was the rear hub bearings that needed changing. Suggested a chain replacement. Automated service notifying me when the bike was ready is good. Turnaround was 3 to 4 days.
Everyone is always very helpful every time I have been in with a variety of problems. Customer service is top notch. Also, this time I bought a bike but I didn't feel under any pressure to buy which makes the shopping experience great.
Good range, helpful staff, cool so
Friendly and very helpful.
Prices reasonable
Trek gave me a free service even though I hadn't bought my bike through them. The gears are running smoother now than when I bought it.
very easy to deal with
Very friendly and practical staff with great knowledge.
Quality
Great customer service throughout from Dan would organised some lovely new bikes for our kids in short notice.
Clear communication and pricing. Friendly staff and great easy location to access.
It's just a great shop! Thanks for your help. Best wishes. Mike Norris
Extremely helpful and knowledgeable and have a good stock of accessories.
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