Customer Testimonials
Quality products and personal service. Knowledgeable staff who go the extra mile to make you feel at ease wether buying an innertube or new bike
Staff are very knowledgeable and provide guidance
Friend and reliable
I was cycling Lands End to John O'Groats and had trouble with my brakes. I turned up at the shop at 4.15 pm, needing some help.
They were more than happy to help and sort out the brake issue for me straight away. They got me a chair and I sat there while they did the work on my bike.
One hour later after replacing a cable and bleeding my brakes I was on my way.
I am so grateful to them for getting me back on the road and being able to finish my journey because if they hadn't of been so accommodating I wouldn't of made it. Thanks again for your help.
If you are on the same journey as I was or doing the NC500 any problems give them a call
Staff are always friendly and welcoming and well informed. I have recommended this store to so many people and even though I don't live close by but always use this store as they are so helpful.
Good service very friendly staff very helpful
The service and knowledge was good
I found it was easy to obtain an early appointment and thereafter professional attention at workshop.
First class, very reactive service. First class drlivery
Very friendly welcome, fast service, product knowledge, good advice on new products that are available. I deal with them when I have a problem with my bike or the wife's bike
Easy friendly service. Done in good time. Very happy with work .
Great friendly service and always pleased to help👍
Also done a price match for me to make sure I was getting the best deal locally!
Great team that are very knowledgable and a pleasure to deal with alongside a shop and service centre that is stocked with quality products. Always get the best advice when I contact Nick or a member of his team. Worth the journey from Southampton for any repairs, upgrades and servicing needs.
Helpful and friendly staff. Good range of bikes with advice on usage and sizing. Good, competitive prices.
Professional
Very friendly and knowledgeable loads of stock👍🏻
Such speedy service with good communication
Great day out for the children we brought
Absolutely fantastic team at paddlers. Just bought a new bike from them and they've been faultless. Always seem happy to have a chat with you.
I got the bike invisi wrapped and Summer did a excellent job and was definitely worth the extra couple of days wait.
Excellent local bike shop, with lovely people inside it.
Great service. Easy transaction. Friendly and helpful team.
They certainly know their stuff when it comes to fixing and maintaining bikes!
Great staff and service
The staff are cyclists themselves and know the products. I've known them years and trust their judgement and personal experience. I feel this is a service the internet cannot provide. Adam at the Canterbury branch helped me buy the bike talking me through the selection process, test ride, collection. I would not have purchased this high end bike on line. Thank you uk cycles not just for this but down to the small things like letting me change punctures out of the rain.
Your mechanic is very helpful. Lovely guy.
Great range of products. 5 star service, very knowledgeable and helpful. Recently purchased a new bike from Cookson and Rick was extremely thorough in explaining the setup and features of the bike. Excellent communication as well from ordering the bike to arranging pick up. Thank you Rick and Team
Local, friendly & knowledgeable - great products & reasonably priced
Great Service. Took bike in for a diagnostic check. They remedied the fault and didn’t charge me. How generous was that!!
They are the best, very nice and sell crux’s
Friendly and informative staff who are willing to take time.to explain about service and cost to my bike would recommend going to others thanks
From first contact the team were very helpful, good honest advice.
Helped and explained the “bike 2 work” process.
On collection Zig was so genuine, helpful and a pleasure to talk with.
Really glad I chose cycles uk. Proper honest genuine staff the company should be proud of.
Thanks all