Customer Testimonials
Always friendly advice and service.
First time in the shop after biking for over 30 years! Lovely staff and a great selection of bikes, clothing and accessories. Will be back soon.
Great selection of bikes and full range of accessories from stock generally. If not you can order and collect from store without any delivery charges
The staff who dealt with me (Paul and Mark) were ever so helpful, and did everything to resolve my issues
Excellent service from start to finish. Staff were so helpful and the communication was really good.
Great service with a last minute problem with my ebike, what a super team!
Knowledgeable staff. Good workmanship. Quick turnaround on jobs.
Brilliant service and great friendly staff đź‘Ť
The “ go to” cycling experts in West Kent for bikes, servicing or kit. Very knowledgable and friendly team and if they can sort out a mechanical issue on the spot they’ve often do it while you wait (even in the half hour free car parking at the Castle )!
Good value - helpful staff - big range - local and easy to Bob in and get advice / checks on the new bike - knowledgeable team - bought a great bike at a very good price
Staff are incredibly helpful and always get back to you quickly.
Can't fault anything they do at the Ilkley shop. The staff are fantastic.
Great service as always
I like that they can see an issue and solve it with out it costing an arm and a leg.
Great service
Fast efficient service, excellent đź‘Ś
Great service, good advice and always very friendly
good service
I’m new to cycling - I love the store - it’s inviting, well laid out with a great combination of bikes and products.
The service is fantastic - the entire team are always welcoming, friendly and extremely helpful.
Extra kudos to James - an absolute star!
Informative, friendly, professional & always welcoming.
Don’t worry if you don’t know too much about bikes (I don’t) these guys do & offer great advice to all level of cyclists. First name removed 👍
You have a good range of bikes and staff are very friendly and helpful
Expert, friendly service at reasonable cost
Excellent and friendly service by knowledgeable staff.
Knowledgeable and approachable staff and competitive pricing
Good selection of products and brands in the shop.
Big selection of bikes for different types of riding.
Great technical advice and mechanics shop.
Friendly staff... always willing to help and discuss anything "bike"
Bought my new bike from them and had first class help sorting everything out.
Perfect
Great price and very fast service.
Knowledgeable people that addressed not only the problem that I asked about but also solved related issues with my bike and equipment.
Good selection of products
Always friendly, honest and pragmatic about finding low cost solutions for repairs. A pleasure to visit.
Great service