UK

Customer Testimonials

Report a concern   October 7, 2026 — Rated 10 out of 10 by H.D. Bikeology Wheelworx Naas
What do you like about our products and services?

Raaz and the staff create a sense of a cycle club where the craic is good, the service excellent, where cyclists find a welcome.....

Report a concern   October 7, 2026 — Rated 10 out of 10 by C.P. Pedal Power Loughborough Ltd
What do you like about our products and services?

Friendly and skilled service, and would use again

Report a concern   October 7, 2026 — Rated 9 out of 10 by S.N. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Friendly, informed staff. They are always able to help when required

Report a concern   October 7, 2026 — Rated 10 out of 10 by K.W. The Cycle Studio - Redditch
What do you like about our products and services?

chaps in shop fixed a few problems on my trek madone 9 , very happy

Report a concern   October 7, 2026 — Rated 10 out of 10 by J.S. Cycle-Ops
What do you like about our products and services?

Great service, easy to talk to. Well informed and explain things well.

Report a concern   October 7, 2026 — Rated 10 out of 10 by jane james Wheelbase Lake District
What do you like about our products and services?

You had the headphones my son wanted . Easy to order and deliver to a different address. Good price and introducing discount

Report a concern   October 7, 2026 — Rated 10 out of 10 by Neil Armitage Cheltenham Cycles
What do you like about our products and services?

Great service from knowledgeable and helpful staff.

Report a concern   October 7, 2026 — Rated 10 out of 10 by L.O. Wheelbase Lake District
What do you like about our products and services?

Great service and delivery

Report a concern   October 7, 2026 — Rated 10 out of 10 by J.C. Saddle Safari
What do you like about our products and services?

Friendly, responsive, knowledgeable people and prompt service.

Report a concern   October 7, 2026 — Rated 10 out of 10 by R.H. Wheelworx Bike & Triathlon Store Charlestown
What do you like about our products and services?

We had trek. Verve e bike in for service in the charlestown branch. The service was first class and there was battery charger fault
That
was replaced free of charge
So big thank you to mechanic and to Louise

Report a concern   October 7, 2026 — Rated 10 out of 10 by kristina mcmanus Wheelbase Lake District
What do you like about our products and services?

Ordered online and had it delivered last Thursday. The setup out of the box was painless, and it rode perfectly on my first couple of outings over the weekend. Great experience all around!

Report a concern   October 7, 2026 — Rated 10 out of 10 by D.D. Wheelbase Lake District
What do you like about our products and services?

High quality and reliability

Report a concern   October 7, 2026 — Rated 9 out of 10 by D.B. Wheelbase Lake District
What do you like about our products and services?

Genuine expert & professional level of service, with regard to purchase & after sales, etc.

However be aware of geographical distances concerning after sales maintenance & servicing of your cycle(s)

Report a concern   October 7, 2026 — Rated 10 out of 10 by Brian Oakley Trek Bicycle Shrewsbury
What do you like about our products and services?

Excellent service

Report a concern   October 7, 2026 — Rated 10 out of 10 by P.B. Trek Bicycle London Battersea
What do you like about our products and services?

Good bikes, helpful staff.

Report a concern   October 7, 2026 — Rated 10 out of 10 by A.P. C & N Cycles
What do you like about our products and services?

Great fast friendly service

Report a concern   October 7, 2026 — Rated 10 out of 10 by C.M. Joe Daly Cycles
What do you like about our products and services?

Louise was fantastic - so friendly. helpful, knowledgeable and brilliant at engaging in conversation with my 7 year old who again, loved his experience of getting a new bike. Thank you so much.

Report a concern   October 7, 2026 — Rated 9 out of 10 by M.P. Wheelbase Lake District
What do you like about our products and services?

Prompt and friendly service

Report a concern   October 7, 2026 — Rated 10 out of 10 by H.M. Nevis Cycles
What do you like about our products and services?

Friendly helpful service at a reasonable price

Report a concern   October 7, 2026 — Rated 10 out of 10 by Martin Barry Wheelbase Lake District
What do you like about our products and services?

Great service from start to finish - thanks Luke

Report a concern   October 7, 2026 — Rated 9 out of 10 by P.C. Roots Cycles Ltd
What do you like about our products and services?

Fitted me in the same day.
Removed a stuck UDH (drilling and press required!), replaced and gears re-indexed in 15 minutes

Report a concern   October 7, 2026 — Rated 10 out of 10 by S.C. Amped E-Motion Cycles Ltd
What do you like about our products and services?

Friendly and accessible

Report a concern   October 7, 2026 — Rated 10 out of 10 by M.D. Alf Jones Cycles
What do you like about our products and services?

All staff very efficient and helpful.

Report a concern   October 7, 2026 — Rated 10 out of 10 by H.A. Cycle-Ops
What do you like about our products and services?

Excellent quick professional service. Thank you Jake

Report a concern   October 7, 2026 — Rated 9 out of 10 by J.L. Primo Cycles
What do you like about our products and services?

Helpful and friendly service

Report a concern   October 7, 2026 — Rated 10 out of 10 by H.L. Joe Daly Cycles
What do you like about our products and services?

Great service and a trusted company/business

Report a concern   October 7, 2026 — Rated 10 out of 10 by M.W. Mourne Cycles
What do you like about our products and services?

Great service

Report a concern   October 7, 2026 — Rated 10 out of 10 by J.H. C & N Cycles
What do you like about our products and services?

Friendly and professional service with fair pricing.

Report a concern   October 7, 2026 — Rated 10 out of 10 by Ross Hawley Alf Jones Cycles
What do you like about our products and services?

Can’t fault them , I asked for a specific part for my bike which the lads sourced and ordered there and then . The part was fitted and I had my bike back for the weekend too . Fast service knowledgable lads . Would highly recommend.

Report a concern   October 7, 2026 — Rated 10 out of 10 by Lawrence Kelly Alf Jones Cycles
What do you like about our products and services?

I was after a particular bike, I'd done all my research, but then found that nobody had it in stock in my size. I contacted a number of shops, they all just said that the distributor was out of stock too and that was that. Only Alf Jones cycles spoke to the EU distributor and managed to source me what I wanted. They kept me filled in about the order at all stages too.


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