Customer Testimonials
Friendly and skilled service, and would use again
Friendly, informed staff. They are always able to help when required
chaps in shop fixed a few problems on my trek madone 9 , very happy
Great service, easy to talk to. Well informed and explain things well.
You had the headphones my son wanted . Easy to order and deliver to a different address. Good price and introducing discount
Great service from knowledgeable and helpful staff.
Great service and delivery
Friendly, responsive, knowledgeable people and prompt service.
We had trek. Verve e bike in for service in the charlestown branch. The service was first class and there was battery charger fault
That
was replaced free of charge
So big thank you to mechanic and to Louise
Ordered online and had it delivered last Thursday. The setup out of the box was painless, and it rode perfectly on my first couple of outings over the weekend. Great experience all around!
High quality and reliability
Genuine expert & professional level of service, with regard to purchase & after sales, etc.
However be aware of geographical distances concerning after sales maintenance & servicing of your cycle(s)
Excellent service
Good bikes, helpful staff.
Great fast friendly service
Louise was fantastic - so friendly. helpful, knowledgeable and brilliant at engaging in conversation with my 7 year old who again, loved his experience of getting a new bike. Thank you so much.
Prompt and friendly service
Friendly helpful service at a reasonable price
Great service from start to finish - thanks Luke
Fitted me in the same day.
Removed a stuck UDH (drilling and press required!), replaced and gears re-indexed in 15 minutes
Friendly and accessible
All staff very efficient and helpful.
Excellent quick professional service. Thank you Jake
Helpful and friendly service
Great service and a trusted company/business
Great service
Friendly and professional service with fair pricing.
Can’t fault them , I asked for a specific part for my bike which the lads sourced and ordered there and then . The part was fitted and I had my bike back for the weekend too . Fast service knowledgable lads . Would highly recommend.
I was after a particular bike, I'd done all my research, but then found that nobody had it in stock in my size. I contacted a number of shops, they all just said that the distributor was out of stock too and that was that. Only Alf Jones cycles spoke to the EU distributor and managed to source me what I wanted. They kept me filled in about the order at all stages too.

Raaz and the staff create a sense of a cycle club where the craic is good, the service excellent, where cyclists find a welcome.....