Customer Testimonials
Had a squeak in the headset, the chap fixed it in less than an hour whilst I waited… great service
Efficient repairs, fitting me in when my needs were critical in starting a big cycle, and always communicating stages and works to be done.
Everything done as stated, including costings.
Always good for owners to keep services upto date, as I have, making for easier cost effective repairs etc.
Thanks to the Edge Cycle Works teams.
Great service, well versed in bikes and helpful with all my questions. Would use again for sure.
Great service
Excellent customer service- really took time to explain everything.
A great variety of high quality products and then fitted all the purchases once bought.
Best cycle store I've seen in years.
Helpful
Know what they are doing
Reasonable price
Knowledge and assistance on electric mountain bikes
Friendly and professional service. In our case, computer diagnosis of the problem with our electric bikes was very swift and easily resolved without sending for parts.
Great customer service
Was unsure what bike to get for our son
Was explained about different options.
When then decided on a bike abd was ready within an hour ..
Amazing
I had a great experience buying an electric bike on bike to work scheme. The team were very knowledgeable, gave great advice on options and then got bike available really speedily. No problems and recommend going to Penny Farthing.
Very helpful
Always very helpful and professional.
There's a wide range products to choose from
Excellent service and helpful
Very efficient and well priced cycle repair
Knowledgeable and friendly staff. Great knowledge of their bikes. Not pushy.
Awesome service again
Thanks again Matt great customer service and kept me on the road again 👌
Even though extremely busy helped me out. So much appreciated
Welcoming staff
Extremely helpful
Bike shop owned by real riders
Very efficient and friendly. Provided helpful and useful advice.
The knowledge and the effort put in to get what we needed from the sales assistant was fantastic
Your friendly helpful advice & sales - staff are knowledgeable & excellent service & value for money - thank you
Bought a couple of cube e-bikes last year, which had a couple of manufacturers faults, which were rectified pronto.
Also had a problem where the control panel on the top tube actually broke free where the little bolt pulled through the plastic,I done a running repair which was deemed to have breached the rules of the Bosch warranty but the workshop lads sorted out for me when I dropped the bikes in for service.
Also really competitive on price which I found anywhere, local or nationally.
Great service all round would definitely reccomend⭐️⭐️⭐️⭐️⭐️
Helpful staff
The knowledge and helpfulness of the staff was excellent, definitely use agian and recommend to others.
Easy to talk to no hard sale
Great service recovery from the Alex at Trek. Product ship wasn't up to scratch but he turned it around very nicely - thank you Alex
You all were very help in advising which tryrestyres were best for my eMTB and fitted them straight away. It has made a huge difference!
I think the derailleurs might need re indexing as they clatter a bit bit but it shouldn’t be a problem to resolve.
Thank you
Outstanding service, sorted my bike in one day