Customer Testimonials
Specialised levo with broken motor was fixed and sorted within two or three days brilliant service.
Service was impeccable and always there to answer the phone quickly. Staff were very helpful and friendly and got my order too me as quickly as possible. 100% recommend, thanks
Excellent service for my bike. Very good communication and knowledgeable. The task was completed in a very timely manner. Once in the shop for collection, the customer service was friendly and informative.
Easy to use online, good price, quick reply to query about the order.
Friendly informative staff,
Dropped of for a new crank set and bottom bracket to fitted,was pleasantly welcomed by the guys,the fitting was done very quick and looks great.would highly recommend A+
Always happy to help, my child is in a wheelchair and you have changed his tyre tubes a couple of times now
Professional and friendly service 👍
Always friendly and very helpful!
Fantastic service from Matt on picking the correct bike
V Professional. Great advice. Repairs perfect. V good 2nd hand bikes.
Good bike, good equipment, good prices.
Amazing friendly service with a great selection of bikes & accessories highly recommended.
Super knowledgeable, helpful and friendly.
Good service, reliable, friendly, I would definitely recommend your products and services to everyone
Staff are very professional and very very helpful.
Very helpful
Stephen was very helpful and I was able to purchase what I had come for
Friendly, welcoming and the staff are amazing.
Great price on the items i bought and fast shipment
Excellent no nonsense service.Very helpful members of staff
Professional looking shop, knowledgeable and friendly staff
Friendly and knowledgeable staff. Always willing to listen and meet customer needs.
Great service as always, kept me informed on my new bike including getting it wrapped, this is the 3rd bike I’ve had from Cooksons and will not be my last.
Great service and good bike knowledge, always really friendly.
Good quality service, helpful, friendly staff
Excellent service
10/10 service as always top bike shop
John and ben have a wealth knowledge and are there to make your cycling experience a good one by always making shaw your bike is maintained and working well

I bought a bike from them that they took in part-exchange; I met team members twice and both times they were professional, thoughtful and honest - you could tell the culture was customer-first. Oh, and I’m very happy with the bike.