Customer Testimonials
Helpful and efficient!
Brilliant shop, friendly and knowledgeable staff and great customer service.
Excellent service and knowledge. Absolutely recommend
What I like most about this bike shop is the personal service. The staff are knowledgeable, experienced, and genuinely passionate about cycling. They take the time to share their expertise and offer honest advice tailored to your needs. They also have a fantastic range of bikes to suit everyone, from complete beginners to experienced and professional riders.
Paul
I am not someone who knows how to fix all of the mechanics of a bike but I know bring my bike in and having them look over it it couldn’t be in better hands.
I bought my bike from the 2 years ago and the care and support they give is incredible! I wouldn’t go anywhere else!
Good service. No hard sell.
Good bikes, and very good staff
Helpful staff good selection of stock
Very efficient. I placed the order, received a call to confirm the item is available for pick. Drove to the Trek shop in Poole the next day, was promptly served and the item had been placed ready for pick up. Just a great efficient and friendly service. Well done
Very competitive pricing of bikes and fantastic service during collection of my new bike yesterday
Great selection, professional advice
Purchased a bike 5 years ago from fonthill store, like now that I can go to Bikeology to access free servicing. Means I can drop in my bike have it assessed and the have repairs done. Purchased a second bike less that a year ago as a result
Very friendly and helpful.
Very prompt and professional service
Really great service done right. Just need more explanation of what’s being done and updates on your bike when you’re waiting. Otherwise absoloutely brilliant and helpful and gets done quickly.
Excellent service once again. Thanks for always maintaining such high standards!
Good quality and expert service
Excellent after sales service
Knowledgeable staff, courteous, personal service. A small but excellent range of bikes and accessories.
Quick and friendly
The expertise and experience of the staff, as well as the vast selection of parts and services available.
Dry helpful. Great selection of bikes and equipment.
Dean, Nathan and Adam! What absolute legends. Being a total newbie with zero idea, they helped me in my first year to buy the initial helmet, shoes, gear to wear and even the things I needed nutrition wise……..then this year they talked me through the entire range of road bikes, leading me to buy my first road bike! I absolutely love it.
The collection process and the way Dean looked after me was great….talking through everything and ensuring I had everything I needed. He even came and supported me getting the bike rack on the car.
The guys couldn’t have done more.
This weekend I had a few issues and Adam patiently and expertly talked me through everything to get me back on the road.
Honestly the team are fantastic and I won’t go anywhere else to get what I need.
Paul was fantastic
All good no problems
Personal, knowledgeable, very helpful advice and service.
Appear to have a good range of products.
Excellent and speedy service.
Team were fantastic from start to finish, Alex and Vince looked after me superbly
Marty dealt with the issue i presented with immediately and as always gave additional useful advice on bike set up.
His knowledge and infectious enthusiasm for all things cycling shines through.
Very helpful staff, have thought this for many years, I don’t go anywhere else for bike gear