UK

Customer Testimonials

Report a concern   February 10, 2026 — Rated 10 out of 10 by David Keightley Wheelbase Lake District
What do you like about our products and services?

Great price,quality product, excellent delivery

Report a concern   February 10, 2026 — Rated 10 out of 10 by Andrew Donaldson Nevis Cycles
What do you like about our products and services?

The knowledgeable and helpful staff friendly vibe and overall good service

Report a concern   February 10, 2026 — Rated 10 out of 10 by A.G. Proper Bike Shop
What do you like about our products and services?

Choice
Quality
Availability

Report a concern   February 10, 2026 — Rated 9 out of 10 by S.T. Trek Bicycle Sheffield Fox Valley
What do you like about our products and services?

Had what I was looking for, delivered in a few days.

Report a concern   February 10, 2026 — Rated 10 out of 10 by Michael Bichan Cycleshack Lewes Ltd
What do you like about our products and services?

Very good advice, took a lot of time to understand my needs and provide a variety of potential solutions. The result is perfect so far.

Report a concern   February 10, 2026 — Rated 10 out of 10 by V.N. Alf Jones Cycles
What do you like about our products and services?

Great staff

Report a concern   February 10, 2026 — Rated 10 out of 10 by Pamela Kea Cycleshack Lewes Ltd
What do you like about our products and services?

Excellent service. I was given very good advise about the type of electric bike that would be best for me and a thorough overview of the different features on the bike once I had purchased it.

Report a concern   February 10, 2026 — Rated 10 out of 10 by A.G. Bikes of Inverness
What do you like about our products and services?

Really fast responses through email from Scott. Excellent customer service and really friendly in the shop. Thank you! 10/10

Report a concern   February 10, 2026 — Rated 10 out of 10 by Neil Bennett Cycles UK Canterbury
What do you like about our products and services?

Expert help and kept me up to date with my eMTB repair.

Report a concern   February 10, 2026 — Rated 10 out of 10 by T.B. Cycle Centre Newcastle
What do you like about our products and services?

Friendly staff, sound advice and helpful service. If friends ask where to get bikes / equipment / service, I send them to the Cycle Centre

Report a concern   February 10, 2026 — Rated 10 out of 10 by Marcus Rayner Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

I recently purchased a Whyte ELyte from Wheelbase. They couldn’t have been more helpful with my enquiry and questions. Delivered the bike on the day requested which was very well packaged. I always enjoy dropping into their stores when I’m away riding.

Report a concern   February 10, 2026 — Rated 10 out of 10 by J.M. Cycles UK Maidstone
What do you like about our products and services?

Very knowledgeable and friendly staff. Work carried out ahead of schedule and high quality.

Report a concern   February 10, 2026 — Rated 10 out of 10 by S.J. Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

Good service

Report a concern   February 10, 2026 — Rated 10 out of 10 by Andrew Bull Cycles UK Maidstone
What do you like about our products and services?

friendly. efficient. honest. cost effective and regular customer
discount.

Report a concern   February 10, 2026 — Rated 10 out of 10 by S.A. Mountain Mania Tring
What do you like about our products and services?

Brilliant service, and very reasonably priced.

Report a concern   February 10, 2026 — Rated 10 out of 10 by C.R. Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

I had an electric bike that had stopped working. I knew the motor and computer on the handle bar both worked fine as I could swap them over to another bike to check. Any way Liam managed to find the culprit ( wire misplaced in the controller). highly recommend !!!

Report a concern   February 10, 2026 — Rated 10 out of 10 by I.H. Cycle Centre Newcastle
What do you like about our products and services?

Highly recommend

Report a concern   February 10, 2026 — Rated 10 out of 10 by David Barker Cycles UK Canterbury
What do you like about our products and services?

Excellent service

Report a concern   February 10, 2026 — Rated 10 out of 10 by Albert Richardson Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

The service at wheelbase is second to none, Got my new bike from here set everything up, very knowledgeable and friendly staff, couldn't do enough for me, highly recommended, thanks again lads my new go to bike shop

Report a concern   February 9, 2026 — Rated 10 out of 10 by M.C. Veloline
What do you like about our products and services?

Ordering non stock item was easy and received very quickly. James and Jordan both very helpful, knowledgeable and enthusiastic. Will not hesitate to revisit in the future.

Report a concern   February 9, 2026 — Rated 10 out of 10 by R.S. Trek Bicycle Sheffield Fox Valley
What do you like about our products and services?

prompt and good communication

Report a concern   February 9, 2026 — Rated 10 out of 10 by R.F. eBike Centre
What do you like about our products and services?

Great service. Explained everything. Kept me informed during the process.

Report a concern   February 9, 2026 — Rated 10 out of 10 by C.M. Gary's Cycles
What do you like about our products and services?

Very helpful/friendly staff, shop is very pleasant to walk into. Always have what your looking for.

Report a concern   February 9, 2026 — Rated 10 out of 10 by A.G. Skinnergate Cycles
What do you like about our products and services?

Lots of items to choose from in stock. Friendly guys at the front desk.

Report a concern   February 9, 2026 — Rated 10 out of 10 by M.C. Penny Farthing Cycles
What do you like about our products and services?

Great service and friendly staff

Report a concern   February 9, 2026 — Rated 10 out of 10 by Stuart Drysdale Wheelbase Lake District
What do you like about our products and services?

quality products used on bike service. communication first class, kept me up to date with progress on service

Report a concern   February 9, 2026 — Rated 10 out of 10 by J.M. Trek Bicycle Poole
What do you like about our products and services?

Friendly staff, willing to help, and a wide range of knowledge and experience.

Report a concern   February 9, 2026 — Rated 10 out of 10 by A.R. Nevis Cycles
What do you like about our products and services?

Always very helpful no messing you around a great friendly and reliable service and team

Report a concern   February 9, 2026 — Rated 10 out of 10 by J.G. Cycles UK Canterbury
What do you like about our products and services?

Knowledgeable and friendly staff.

Report a concern   February 9, 2026 — Rated 10 out of 10 by Alan Bougourd CycleWorld Guernsey
What do you like about our products and services?

Friendly and helpful staff


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