Customer Testimonials
Great service and felt like I had a brand new bike.
Good products.
Excelent service for my bike
Products arrived in good time. Quality was great. Website was easy to use.
Having shopped on line for years, I find that I am turning more to the local bike shop, The local shop seems to have access to a much wider selection of goodies, more than in the past, yes they appear a tad dearer but when you factor in on -line post costs, time deliveries take, their is not much in the difference.
highly recommend Cycle UK
Thank you my bike feels like a new bike
Really helpful staff and quick delivery. Would highly recommend
Team are very helpful.
Very helpful and knowledgeable about there products.The bike is exactly what use l need it for.
Serviced my bike, kept me up to date, letting me know of any issues and replacement parts, customer service was amazing, I would highly recommend and I will be taking my bike again next year for it’s annual service.
Very professional & helpful.
Really good bike knowledge
Very professional and knowledgeable crew
Fantastic service from James. Thank you
Lisa was very helpful, got my bike back into full working order and took the trouble to advise me on how to keep it that way!
excellent service
Great variety of products and all the staff are a pleasure to deal with.
Definitely recommend!
First name removed
Service was very quick and it was very easy to book. The communication by text was also good as well.
Professionalism; Communication; Recognition of what our bicycles mean to us; Engineering capability
Quick
Easy to order
Instant response to queries
Continuous info about the status
Good communication throughout.You took on some warranty work even though I didn’t buy from you,couldn’t of been more helpful.
Fantastic customer service from ‘Matt’ (in online-sales), whilst resolving my order enquiry… 👍🔝
They are very helpful as they into electric bike and very knowledgeable l have been other shop they come no where near E electric l will always go to them
Excellent stock of cycling goods and delivery and collection service. staff have good knowledge polite and courteous on all subjects regarding cycle also free parking 100% to wheelbase Ilkley
Quality service. Friendly & welcoming staff!
Very prompt and efficient. Excellent service.
The time and service given . Plenty of patience
Friendly, responsive, and helpful. Fantastic after-sales service.
I feel confident that you analyse a bicycle problem and solve it successfully
First class service friendly and very professional
Top shop, top staff, EXCELLENT service