Customer Testimonials
Friendly and professional service with excellent turn-around time
a friendly, professional staff who always offer a first rate service with minimum fuss
We had 5 bikes and they were perfect for our different needs. The staff were helpful and friendly.
Professional and friendly service.
Professional and friendly staff
The lads in the shop were as always extremely helpful and friendly
All good.Thank you very much.
Great service on every level
Range of products and quick responses from workshop
Very helpful and know what there talking about
Very efficient and thorough service of my bike
Great quality bikes and friendly service
I booked a new bike build. Bike was built and I collected as planned. Good service provided.
I ordered a 2026 specialized Turbo Levo 4 Alloy (E MTB) from Leigh-on-sea Cycles UK shop. The bike was prepared for collection and is indeed excellent in every way. Special thank you to Zig and the rest of the team at Cycles UK.
A great service, very knowledgeable staff and a large selection of products.
Fantastic customer advice and support from the moment I entered the store. Never pushed me in any type of direction, merely helped me to select the right bike for me and my usage. Would highly recommend
Gary is God and Seamus is the messiah..!
Very knowledgeable and able to sort out any bike issue. Friendly and efficient.
The staff are so helpful, knowledgeable and polite. We were given great advice, not pushy and the ability to try a bike before you buy and then the possibility to buy the ex hire bikes is brilliant.
Would recommend this place in a heart beat.
An absolute pleasure.
Great service good knowledge of the product
From first entering the shop to research our cycles to receiving our purchases at home, the commitment to customers was exceptional. Having chosen the folding e- bikes with guidance from Jim, to Gareth handing over the bikes at our home within the scheduled time frame, the communication at each stage was excellent. We were given several lessons on how to fold and unfold the bikes, first in the shop when ordering, and then again on delivery. We were reassured that Summit Cycles would advise us on recommended service schedules that would keep our bikes in top condition. We have nothing but praise for this wonderful local cycle shop, with terrific products, wonderful service and a highly knowledgeable and supportive staff.
Great service
Expert, knowledgeable,friendly service
Friendly knowledgeable staff, good selection of products and if they don't have something they'll order it in for you quickly
Very professional service ,James and his team are very knowledgeable and made me feel very welcome ,I will be going back for sure
The store was spacious and well laid out and there was a good variety of bikes on display. The staff were very helpful, knowledgeable and friendly
Iv found them to be very helpful when trying to find or order something
Excellent advice and service and adore my new bike
Extremely helpful and knowledgeable team. Always happy to drop my bike over there safe in the knowledge it will come back fixed appropriately 👍
The staff are very friendly and helpful with loads of information about the different bikes they have and what is most suitable for someone who would like to buy one!