UK

Customer Testimonials

Report a concern   May 9, 2026 — Rated 10 out of 10 by J.R. Trek Bicycle Bath
What do you like about our products and services?

Walk in servicing

Report a concern   May 9, 2026 — Rated 10 out of 10 by Tom Hough Trek Bicycle Bramhall
What do you like about our products and services?

Laurie and the team at Bramhall are true professionals. It’s nice to see a team so driven and passionate about their products.

Thanks for sorting my son’s bike so fast! It’s made his weekend!

He’s off into Bollington today.

Report a concern   May 9, 2026 — Rated 10 out of 10 by B. Cycles UK Greenwich
What do you like about our products and services?

Excellent repair service. My job was not straightforward but the mechanics were very resourceful and managed to fix everything at a reasonable price.

Report a concern   May 9, 2026 — Rated 10 out of 10 by D.C. Joe Daly Cycles
What do you like about our products and services?

Helpful and friendly staff

Report a concern   May 8, 2026 — Rated 10 out of 10 by P.M. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Fantastic service, I had messaged other places selling bikes, some responded , some didn't ,I had been looking for the trek domane sl5 gen 4 for ages as my first road bike and Daniels customer service from the start was fantastic. He was so so helpful and that really made the decision for me and set wheelworx apart from the rest . I couldnt recommend higher, was well worth the trip up from Kerry 😃

Report a concern   May 8, 2026 — Rated 10 out of 10 by N.E. C & N Cycles
What do you like about our products and services?

Very prompt and professional

Report a concern   May 8, 2026 — Rated 10 out of 10 by Andy Gosling Cycles UK Leigh-on-Sea
What do you like about our products and services?

Very helpful, knowledgeable and friendly staff.

Report a concern   May 8, 2026 — Rated 10 out of 10 by D.B. Trek Bicycle Bicester
What do you like about our products and services?

Online order and collect locally

Report a concern   May 8, 2026 — Rated 10 out of 10 by D.H. Trek Bicycle Bicester
What do you like about our products and services?

Daniel at the Bicester store was extremely helpful and diagnosed a few issues with my bike while I waited and gave me a comprehensive breakdown of the likely costs.

The work was carried out very quickly and bike runs like a dream.

Yes I would definitely and will use Trek Bicester again

First name removed

Report a concern   May 8, 2026 — Rated 10 out of 10 by Andy Middleton Ridgeway Cycles
What do you like about our products and services?

Fast, professional and friendly service.

Report a concern   May 8, 2026 — Rated 10 out of 10 by D.B. Wheelbase Lake District
What do you like about our products and services?

The service was good and the staff were respectful and helpful, taking time to respond to my questions.

Report a concern   May 8, 2026 — Rated 10 out of 10 by M.M. Trek Bicycle Bath
What do you like about our products and services?

Iain was so helpful with all of our questions and services needs. We are currently touring around Bath before heading off to Portugal for a 6 month cycle tour. Iain advised us what brake pads we needed as spares and supplied them, adjusted our brakes on the spot and arranged to have 2 bike boxes put away so we can pick them up later and pack our bikes to have them ready to fly.
Awesome service.
Thanks.

Report a concern   May 8, 2026 — Rated 10 out of 10 by Scott Archer Cycles UK Maidstone
What do you like about our products and services?

Great selection of bikes and accessories and the staff are really helpful and friendly will definitely be shopping with them again in the future

Report a concern   May 8, 2026 — Rated 10 out of 10 by Frank Overtoom C & N Cycles
What do you like about our products and services?

Great products and services from a professional team

Report a concern   May 8, 2026 — Rated 10 out of 10 by Chrisopher Alston Wheelbase Lake District
What do you like about our products and services?

Great selection of products and brands.

Great service both online and in store.

Report a concern   May 8, 2026 — Rated 10 out of 10 by I.M. Mourne Cycles
What do you like about our products and services?

Excellent service, excellent advice.

Report a concern   May 8, 2026 — Rated 10 out of 10 by S.K. Trek Bicycle Bristol
What do you like about our products and services?

On time and at the agred cost

Report a concern   May 8, 2026 — Rated 10 out of 10 by C.D. Gary's Cycles
What do you like about our products and services?

Good helpful friendly service Prompt attention

Report a concern   May 8, 2026 — Rated 10 out of 10 by R.S. Trek Bicycle Bracknell
What do you like about our products and services?

Friendly and welcoming service from a lady at the Bracknell reception of Trek Cycle Store.

Report a concern   May 8, 2026 — Rated 10 out of 10 by A.C. Richmond Cycles
What do you like about our products and services?

Always very helpful and professional. Excellent servicing and advice.

Report a concern   May 8, 2026 — Rated 9 out of 10 by M.H. Trek Bicycle Shrewsbury
What do you like about our products and services?

Knowledgeable and friendly staff who don’t laugh at my stupid questions

Report a concern   May 8, 2026 — Rated 10 out of 10 by P.S. Race Right Cycles
What do you like about our products and services?

Friendly, helpful, honest and expert service. Easy to recommend.

Report a concern   May 8, 2026 — Rated 10 out of 10 by R.S. Trek Bicycle St. Albans
What do you like about our products and services?

The knowledge, the courtesy second to no other!!

Report a concern   May 8, 2026 — Rated 10 out of 10 by P.L. Mourne Cycles
What do you like about our products and services?

Fantastic service from start to purchase.Tom is a wealth of knowlegde and myself and husband learned so much from him.about ebikes.
Service was amazing from himself and the other young fellow.Would highly recommend mourne cycles.

Report a concern   May 8, 2026 — Rated 10 out of 10 by Mark Crew Saddle Safari
What do you like about our products and services?

Personal service and advice.

Report a concern   May 8, 2026 — Rated 10 out of 10 by D.M. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Customer service was excellent.. a big shout out to Daniel in Fonthill store. Dealt with him on what's app and it was a seamless experience, he was very kind and went above and beyond. Will definitely recommend your services to my family and fy

Report a concern   May 8, 2026 — Rated 10 out of 10 by E.H. Gary's Cycles
What do you like about our products and services?

The bikes are fantastic, and the help in purchasing is excellent. Stephen went above and beyond when I bought my latest bike.

Report a concern   May 8, 2026 — Rated 9 out of 10 by G.S. Trek Bicycle Bath
What do you like about our products and services?

The people in the shop in Bath are superb. They are friendly and helpful, and they always seem to get me a deal done. 9/10 because I seem to be there quite often.

Report a concern   May 8, 2026 — Rated 10 out of 10 by G.R. Cycle Centre Newcastle
What do you like about our products and services?

Excellent all round!

Report a concern   May 8, 2026 — Rated 10 out of 10 by J.G. Joe Daly Cycles
What do you like about our products and services?

Service / Customer centred focus / friendliness / knowledgeable staff


Privacy Policy