Customer Testimonials
Good quality products and friendly service.
Fantastic advice and communication on progress on my bike upgrades.
Great bike service option. Book your slot, drop of your bike and tell them what you want and iit gets done without fuss
Fast efficient honest friendly service
I bought an Orbea e bike. Absolutely love it.
I didn’t know much about e-bikes, Alister was very informative and helpful.
Customer service is top class.
Would 100% recommend Big Bead Bikes.
Friendly honest team
Always recommend
Easy parking, knowledgeable staff, reliable service
Products & service are exceptional, I always leave this shop happy !!
Good selection of products. Cannot fault the bike service I have received. Would definitely use again.
Quickly got my puncture fixed when I'd gone out without any tools or spares
Very friendly and knowledgeable staff
Friendly, helpful passionate
Helpful and knowledgeable staff- efficient service
Helpful, engaged and knowledgable staff. Also friendly
Friendly knowledgeable staff
Very good service and always offer friendly advice
Great service
Staff are v helpful and accommodating
Exceptional customer service. Nick and the team could not have done more to help me customise my bike to accommodate my disability.
The guys at Trek Shrewsbury are fantastic. They could not have done more when I bought a gravel bike for my partner. They go out of their way to help and advise you. Often in life it’s not the big purchases but the little touches that make the difference.
Excellent service
Nice friendly knowledgeable staff
Great service and communication.
I have been using this cycle shop for ten years and even though I have moved away from Maidstone, will continue to do so. I always receive a good service from knowledgeable and engaged staff that all cycle themselves, not automatons selling stock blindly with no care of outcome. Furthermore and most importantly, everyone is friendly and I've never had a visit where I've not had an enjoyable chat and left more informed. I will always purchase from this store if I've gone in to ask for advice, I will never use that information to buy from the internet, as we need cycle shops they are too valuable to loose, a bit like Pandas!
Paul was excellent in recommending a bike to me, he took care in ordering the bike and also was patient in advising me on all the different accessories I need to get started on my cycling journey. The whole process was so fuss free and exciting, with the new bike arriving quickly and the team setting it up nicely so that I could ride it right away. I am now enjoying my new biking journey in Chelmsford thanks to Cycles UK.
Great service and friendly approachable staff.
Excellent service from Dan
Very helpful staff, have thought this for many years, I don’t go anywhere else for bike gear
Helpful and efficient!
My son came in 4th in his age group (out of 54) for the bike leg and 4th in his age group in the Vitruvian 70.3 after your bike fit on Saturday. That is the definition of delivering a fantastic service! Thanks.