Customer Testimonials
Couldn’t ask for a better service, top notch start to finish!
Very pleased with the service. Thank you again Chris.
Quality bikes, friendly and helpful staff.
I recently purchased a new bike from Penny Farthing Cycles, and I couldn't be happier with the experience. From the moment I walked in, the team was incredibly helpful, taking the time to answer all my questions and ensure I found the perfect bike for my needs.
What really stood out, though, was the speed and efficiency of the service. Everything was handled so professionally and quickly—I was back on the road in no time. It’s rare to find a shop that combines such expert knowledge with a genuine, friendly approach.
If you’re looking for a new bike or need top-tier service, I highly recommend checking them out. They’ve definitely earned a loyal customer in me!
Service was so quick, it's members who work there are all welcoming and kind
Ability to be flexible and fit items if required
Great service.
I bought the MiRider 16 and it's even better than the reviews said it was. Service was second to none, Sam was super helpful.
Very professional with good advice relating to all areas of the bike I was purchasing but most of all not trying to sell anything that wasn’t required personally I would recommend anyone looking for a bike to have a look around the shop
Helpful advice and good quality bikes!
Professional and efficient
Really helpful knowledgeable staff
Friendly and professional service
Great service with a quick turnaround.
Always friendly.
Great service from Adam and team at Canterbury!
Good choice of bikes and great offers.
Sunil
Easy and efficient booking process
Great service great price and great finish to invisiframe installation with good price to match
You can service my folding e-bike
The staff and their customer service was second to none.
I got advice, a full and detailed description of what was required and what was carried out.
Good range of products backed with excellent service from knowledgeable staff!
Very efficient , welcoming and reasonably priced servicing.
Prompt service
Not pushy, but not disinterested! Gave plenty of time to discuss and consider options.
Skilled and prompt service on my road bike
Great choice of bikes & equipment to suit all budgets. Very patient, attentive and helpful staff.
Everyone at the E bike centre is friendly , helpful and knowledgeable about their bikes. It is run by people who understand the concept of e-bikes.
Great price and very quickly dispatched and delivered.
Very good service, many thanks.
Great service, repaired a puncture, then dropped the bike off at my house, thank you!
10/10 service again. The gentleman who served us on Sunday 14th was extremely knowledgable. He was more then happy for me to try x2 bikes around the car park to decide which one felt best for what I need it for. He explained all of the differences between the bikes and ensured I was able to take my new bike home the same day.
He explained all the technical side to the bike, explained the app I needed to download, showed me cheat sheets for if I ever have any technical difficulties,
The process was smooth from start to finish,
This is my 2nd bike from Wheelbase and it’s the only place I will buy a bike from,
Friendly and very helpful staff