Customer Testimonials
My Bike set up by Ben was very professional. To have access to such an experienced, qualified and helpful expert who made the most of every minute was a great privilege. The result made a huge difference to riding my bike.
I would thoroughly recommend Primo's service to anyone who wants to ride seriously.
Many thanks to Ben
Great services from expert team!!
Outstanding customer service at the shops.
Very friendly and knowledgeable guys, would definitely recommend a visit.
Booked in for an E-bike service. Great value, pleasant and helpful staff, quick turnaround. Highly recommend
Open, honest, communicative. Really value repairing rather than just immediately replacing parts. Great service and great value
Always super helpful and friendly
The bike fitting service was excellent and I would fully recommend it.
Very helpful staff who always give good advice when it comes to products, especially if you don’t know quite what you’re after.
Very efficient and tried to save me money. Great team at Ridgeway.
Comprehensive range of bikes parts and accessories
Repairs are carried out quickly and with care
Staff are experienced enthusiastic and friendly - no snootiness here!
Comms are excellent
Great service and helpful staff. Highly recommended.
Amazingly helpful and knowledgeable team. Great service. Would highly recommend
Great value and service
Fantastic customer service and a pleasure to deal with throughout our recent buy of a new bike! I would highly recommend to anybody!
All the products are good quality and reasonably priced. The team are always professional, friendly and have a great customer awareness.
Friendly service by Benji and fast turnaround on new bike
Very friendly staff, good information on my bike
Great service and super helpful staff
Really good
Louise is brilliant, so helpful and kind. Dropped my bike in for a repair and service and it was done quicker than expected, thanks you 🙏
All fantastic quality and the service I received was exceptional and superb!
They're always helpful and will order practically anything.
Helpful, efficient service
We love the bikes and liked the attention from the staff
Very helpful and knowledgeable
Great products great knowledge outstanding service. Don’t use any other bike shop!
Everything!
Bought bikes, upgrades, services from these guys!
Best in the surrey hills 👊🏼
I recently purchased a bike through the 'Cycle to Work Scheme'. The team was friendly, knowledgeable, and took the time to help be choose the right mountain bike for me. I am really please with my purchase and would happily recommend them to others.
The team that helped us rent bikes on a last minute request was awesome, they were very helpful and friendly which improved our experience greatly! Thanks so much!