Customer Testimonials
Excellent choice in store and range of sizes in stock. Test rides on 3 different bikes and no pressure to buy.
Great advice from Luke, helped me select my New Cube Kathmandu C:62 SLX e-bike.
Well prepared and packaged for delivery.
Overall very pleased with the bike and the service offered .
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Great service very polite and good value for money
No wait fixed the issue within 20 min
They have a good selection of products and are always helpful.
Best local bike shop in the area.
Quality products with friendly advice on what you need for up and coming events. Fast turn around for bike servicing booked in advance.
THEY KNOW WHAT THEY ARE DOING,
Very helpful and fast service
Very efficient service. Pleasure to deal with Gary’s cycles
Great communication and quality of work
Excellent service, and a fantastic range of products.
A good all-round bike shop with ample parking in a good all-round location..!
Pleasant, competent and knowledgable staff, efficient workshop servicing and a bright, airy showroom with a large selection of bikes and accessories, plus eBike charging and washing facilities..all you need really..!
Worth my 50+ miles round trip.
Friendliness of the service
All good
Great service! Very helpful and good communication! Would definitely recommend!
Great service and a good range of bikes.
Great service, friendly staff
Nice people and good service
The team were very informative and helpful, and kept you appropriately addressed of any issues and progress
Great service, 100% reliable
Extremely high quality Trek bikes and first class service
Good stock good advice
A superb service delivered with great knowledge and insight into cycling.
Always helpful to get your bike back on the road quickly ❤️ thanks
The products and range of products are top quality and priced surprisingly reasonable, but what I valued the most was the service that I received. Tom was friendly and warm in his welcome and you instantly knew that he is extremely knowledgeable in this field. After taking the time to listen to what my needs were, Tom was able to recommend a bike that I had not considered but was in fact perfect for me and once I'd decided on this particular bike Tom made the purchasing process so easy. I now have a bike that I love and the peace of mind that I will always be able to benefit from a great after sales. Thanks Tom I'll be back soon for a rack and panniers.
Friendly local bookshop, with good knowledge!
Rick was fantastic to deal with throughout. So helpful and great service.
Perfect service! Got me set up with a nice bike, helmet, panniers, lock and multitool/repair kit and shipped my bag ahead to Inverness. Perfect way to see the highlands all enabled by Nevis cycles. Would highly recommend!
It's always about matching you, the customer, with what's right for you and will help you get the best out of whatever your cycling discipline is and what is it that you are buying.Friendly,helpful and knowledgeable team.
Great service recently from the workshop. They serviced my bike to a high standard and were very knowledgeable about the upgrades I needed. The final bill was actually lower than I expected so that was a nice surprise.
Excellent customer service. Very informed throughout the process. Would definately buy another bike through Cookson.
Excellent service and helpful report at completion of the work. All very efficient.