Customer Testimonials
Friendly staff who are knowledgeable and helpful
Great shop, great service and very fast.
Friendly and helpful and work completed quickly
Amazing service Hugo and the team were so helpful and not pushy at all. I would highly recommend them to anyone looking for a quality bike and experience.
Thankyou
Where to start... ummmmmmm 🤔...
I have now reached the grand old age of 60...
I had been looking to upgrade my bike for a while now....
Looked at numerous other bikes from other retailers for a while...Cost played a big part...
Was looking to spend up to a grand at most...But...
Trek Bicester was open...Bugger...I had to go in...
I Spoke to Ben...He opened my eyes on a bike.....
The Quality of there products.. Amazing...
So ...went for a coffee near by...
Mulled over what to do......I had to go back in....
Yes you have guessed correctly...I now own a machine that outways my expectations... Thank you Trek Bicester...not forgetting Ben ... Many thanks First name removed....
Great range of products and customer service.
Top quality servicing and repairs
Good product, friendly and knowledgeable team
Having a good local bike shop is invaluable. I like to do some of my own servicing and upgrades, but I really appreciate being able to speak to someone knowledgeable first, get the right parts ordered and know that they will be genuine brand parts. The advice on the web is not always consistent, and there are counterfeit parts to avoid. Supporting a good LBS means I can hopefully get help if I make mistakes on any work I do. I am very happy to hand over more complex servicing to my LBS (forks, brakes, bearings) and know that it is in good hands.
Reasonable range of products and at a competitive price. The staff are just so helpful and pleasant to deal with. I never feel pressured by upselling or like there is a rush to get in and out if im just browsing.
Barry and Mark are always very helpful and give good advice on products IE tyres, chain oils etc.
Good range of bikes and the customer service was spot-on
Very helpful, quick to get work done and keep you informed
Cooksons are our go to bike shop. Brilliant service and advice every time. Just needed a small part for my bike but ordering it was no problem.
Very recommended.
Very friendly customer support. We went in with our 2 year old grandson for a balance bike and the sales rep was so patient with him a d couldn't do enough for him. We definitely got the right bike thank you so so much looking forward to see his we face on Christmas day 😀
Excellent service and so helpful
Always good service received and the shop are always very friendly and helpful..
Good products and a friendly and reliable service.
Value for money and very helpful.
Thanks for everything.
First name removed
We greatly appreciated the help with the faulty spd cleats before our bikepacking trip and the useful input on the route to Rhayader. Great experience, we shall be back!
Very good service yesterday, on my sons bike quick, efficient and polite and good value
Wry quick and professional
Really knowledgeable, friendly, and helpful. Gave me a really good deal on the helmet I bought.
Always speedy, expert, friendly and flexible
got great advice, bike was serviced without asking. very helpful staff
Very friendly and helpful guys.
Great service, very friendly and knowledgeable. Highly recommend.
The service I get is always excellent.
Great bikes at great prices from great people. Thank you.
Excellent in every way!
Great staff and service.
Excellent service as always. Very friendly staff.