Customer Testimonials
First time I had been to the shop. Service was excellent by Alex. I only came to pick up an order but Alex went above and beyond and fitted the parts for me and advised on some others. Best experience I have had in a retail store for years!
Great store with lovely staff. It’s my go to for a new bike
Personal friendly service. Going that extra mile
Great bikes for all ages and ability - our group ranged from nine to 54, plus a fantastic location. We will come again.
Very knowledgeable, great advice & great products
I'd ordered a bike online and had only ridden flat bar hybrid bikes before. The team were incredibly helpful getting every set up and showing me around bike.
Helpful and friendly advice from Barry and a quick repair that saved me a lot of hassle. Much appreciated. A really good local bike shop.
Prompt and efficient
Everyone is very friendly and the staff always try and help with what ever is needed which is great customer service 100% would recommend cycles Uk
We found the owners and staff very helpful and knowledgeable, I appreciated the recommendations over which bikes were most suited for us.
Staff weren’t pushy about sales - I felt comfortable going away and researching into the bikes a little more before committing to purchase.
Great that you offer a finance option for the bikes.
Customer service was great overall.
The e-bikes are perfect, the electrical assist worked seamlessly on the hills and we had a great ride home after collecting them.
We look forward to seeing you again for a service.
First time for many years back to having a bike. Absolutely brilliant staff very helpful nothing too much bother, not pushy gave some great advice advantages disadvantages on ebikes. things we really need on bike rides. Yes a little more expensive than some but the quality says it all. Definitely recommend big bear bikes .a big thanks to the guys .
Highly recommend Beyond Bikes! Nick and his team looked after us really well and made sure we had everything we needed to get on our way. Nick gives great value to his business and offers very knowledgeable and honest advice. They also sorted tyre sealant on a brand new bike for us with no hassle at all. Excellent service from start to finish — thanks again guys!
Amazing service. All staff were extremely knowledgable and friendly. They dropped everything they were working on to help me out and even gave us a free coffee whilst we waited.
Will definitely recommend.
Thankyou
Very helpful and knowledgeable team.
Always excellent customer service from a knowledgeable and helpful team.
First of all it’s the personal touch. As soon as you walk in and say hello, you get the feeling that you’re in good hands and what ever questions you have, they will be answered by a professional.
Super friendly staff, they know their stuff, great stock of everything. It’s a place to get all your cycling needs.
Great team of guys at Maidstone, friendly, very knowledgable and always willing to help.
Also has a good selection of merchadise and bikes.......
Great customer service
Good range of products
The Team have been so helpful and knowledgeable, nothing was too much trouble.
The best customer service that I have experienced in a long time.
Great service, professional and knowledgeable. Lots of choice
Great shop, friendly staff and good amount of products on display.
Friendly and knowledgeable staff
Bike always very happy after a visit. And stays that way.
Good product, nice people to deal with.
Excellent service and very friendly staff.
Very helpful great shop.
Great service from always friendly staff. Make suggestions for suitable options
Happy with the bike service provided.
Excellent, Knowledgable, good range of bikes to try out. Ensured correct size and setup the bike brilliantly
Great service, friendly staff