Customer Testimonials
Friendly staff and great customer service. Always provide a number of options to solutions, including cheaper options to get you back riding asap.
Excellent service service!
Great products available and excellent service. Would highly recommend.
Took my bike into wheelbase for a service. From start to finish it was vet straight forward. Staff are friendly and knowledgeable. Overall no issues whatsoever
The staff are such a helpful bunch.
A good place to buy and have a bike serviced. Much recommended.
Very good products, and excellent service.
Fast & professional service
The showroom is vast and there is a fantastic selection of both bikes and equipment. The staff are so friendly and helpful, always on hand to give advice and show you a product without any pressures to buy. I recommend them to everyone, we bought two bikes and some equipment and will be definitely use them for servicing, and further purchases. Outstanding!
Everyone at Cyclefit makes you feel like an elite cyclist, but I am only a middle aged cyclist. Such a great place to get excited about bikes. Thank you to Jimmy for all your help
Good brands, always able to help with issues.
This is my 4th Trek bike. Love the quality and feel of the bikes
Excellent customer service from start to finish, friendly helpful and informative.
Fast and efficient service, quality products!
Friendly and knowledgeable service.
You normally have what I want in store or can order it and it arrives quickly
Lee Handley was excellent as always
They are approachable, personable and will not try and force unsuitable products on unwilling purchasers
Used Cheltenham Cycles over many years always very friendly, helpful and knowledgeable.
Very good service and helpful advice enable me to buy the accessories I specifically needed. Also, the items were stocked.
A reason sale discount was applied.
Happy customer, thank you.
Absolutely brilliant, personal service from Ben and the team. Alongside sourcing a perfect Cube gravel bike to get me racing, Ben also sorted out a second set of wheels to keep my going when it gets muddy!
Theo is an asset to the store. Helpful, friendly and a mountain biker!
Friendly, helpful and knowledgeable staff
Great shop knowledgeable service and sales team, keen pricing and no pressure to buy. ( so I bought a bike 😁)
Great service - sincere, honest and professional......
Phil & Jules were fantastic. Super service and goal oriented.
Very fast & very reliable staff members..
Great customer service, products came well packaged and quickly.
Personal, friendly service over nearly 20 years, keeping a much-loved bicycle going as good as new (bar chips and rubs on the paintwork) for 46,000 miles and counting!
Knowledgable and very welcoming.
Friendly helpful staff quality products good after care

They offer all round bike support services - sales, services, fixes, bike accessories, bike hire. Friendly and knowledgeable staff!