Customer Testimonials
Excellent service from start to finish.
Speedy delivery and was let know exactly when it was been dispatched..actually same day as when I ordered
Very friendly and knowledgeable sales team bike was set up great yet to have it serviced but feel confident
Great staff so helpful for all cycle needs thanks.First name removed
Availability of parts that are hard to find
Always helpful, offering great advice and service.
Great service from these guys in store. From initial discussions with Fred about anything from bikes to surfing, and ordering the bikes from Pete who thoroughly explained the spec, sizing, accessories and ordering process. I had a small issue on collection which needed to go back to the workshop for adjustment, but Pete couldn’t have been more prompt and genuinely committed to resolving, 5 star service received. I was pleased to experience the same level of service in aftercare as I had with the initial sale. These guys certainly take a great deal of pride in the work they do. Thanks to the workshop and all who I’ve spoken to and have helped with my order. I wouldn’t have any hesitation in placing my trust again in Trek Bicycle Shrewsbury store, and particularly appreciate the support post sales. I’ll see you for the complimentary service in six months time. All the best.
Outstanding service and knowledge
Great range and quality
Thank you so much for the bike and the discount! 🚲😊
My daughter really liked it, everything was great. It was a pleasure doing business with you again🥰.
Have a great weekend and good luck🍀!
Always happy to help thankyou
I’ve been using Cycle Technology since they first opened, and I wouldn’t go anywhere else. Dan consistently delivers outstanding service and expert advice, which is why I keep coming back whenever I need a bike serviced or upgraded. I can’t recommend him and his team highly enough, if you’re in the market for a new bike, they’re the people to see. Jamie.
Excellent service with a friendly helpful team.
Knowledgable and friendly service. Good advice, all work to highest standards. Highly recommend Jon and the team.
Great service, knowledgeable and professional staff, friendly too. It's reassuring to buy from people who know and clearly love bikes and bike riding. Thanks, Nick, your help and advice was much appreciated
Great service from Jim and the guys at Summit when I purchased a bike through the cycle to work scheme. I highly recommend!
Top notch advice and service as always.
You can always count on the team no matter what your biking need are.
Professionalism, friendliness, communication, advice, turnaround times, 10/10 and consistently operating at a top level.
Excellent service and repair. Knowledgeable and friendly staff who took time to explain what the issue with the DI2 group set was and what had been done to rectify the fault. Reasonable prices.
Fantastic service. Went above and beyond to help and advise. Will definitely be back in the future. Thank you
Helpful and accomodating.
Unbelievably helpful I needed help on my Scotland cycle trip I had 2 punctures and a worn out tyre they sorted me out with a new tyre and inner tube. The staff welcomed me in and sorted my problems out with no fuss would highly recommend them would give then an 11
Locally based. Staff very friendly & know what they're doing, giving good advice & completing work professionally. Will use again and would have no hesitation in recommending them.
Mike Vaughan Bikes offers and delivers everything a professional bike shop should. Great bikes, great staff and great service. The standard for all other bike shops to aspire to. Thanks and keep it going.
Nice and helpful staff, great rental bikes, their shop has plenty of quality gear and accessories. Would highly recommend.
Friendly, knowledgeable and enthusiastic staff.
Great range of quality products. Customer service is exceptional. Knowledgeable team who couldn't be more generous with their time and advice.
Kindly called to discuss repair and recommended a better solution.
My 1120 frame broke on 4 places. Contacted Trek, took it into Poole. Bike was signed in and a full warranty was honoured. New Frame, bike rebuilt and back into action in a week.
Very impressed and grateful to how I have been treated and and a stressful disaster resolved.
Impressive.
Thank you
Great job done and fast turnaround.