UK

Customer Testimonials

Report a concern   June 29, 2026 — Rated 10 out of 10 by A.E. Head For The Hills
What do you like about our products and services?

Great team - really helpful, great service.

Report a concern   June 29, 2026 — Rated 10 out of 10 by J.C. Cycles UK Maidstone
What do you like about our products and services?

The people at Cycle Uk are always the most helpful, which is brilliant when you are new to cycling like myself.

Report a concern   June 29, 2026 — Rated 10 out of 10 by T.H. Dalby Forest Cycle Hub
What do you like about our products and services?

Fantastic bike course with super helpful members of staff. 100% recommended.

Report a concern   June 29, 2026 — Rated 10 out of 10 by K.L. Dalby Forest Cycle Hub
What do you like about our products and services?

Friendly, encouraging and accessible

Report a concern   June 29, 2026 — Rated 10 out of 10 by N.M. Mourne Cycles
What do you like about our products and services?

Fast responsive knowledgeable service

Report a concern   June 29, 2026 — Rated 10 out of 10 by Mike Luedicke Beics Brenin
What do you like about our products and services?

Super helpful and friendly staff. They really helped get a nervous rider sorted and out on the trails with warm encouragement.
The rental bikes are excellent - current models, in as new condition. It’s also great that you get a bum bag with a multi tool and puncture repair set up all included.

We will definitely be coming again.

Report a concern   June 29, 2026 — Rated 10 out of 10 by Z.G. Dalby Forest Cycle Hub
What do you like about our products and services?

Good service, good comms

Report a concern   June 28, 2026 — Rated 10 out of 10 by Anthony Howard Wheelbase North East
What do you like about our products and services?

Friendly staff. Always willing to help.

Report a concern   June 28, 2026 — Rated 10 out of 10 by Phillip Maxwell Richmond Cycles
What do you like about our products and services?

This was my first bike fit and was really insightful and educational. Phil was great with walking me through the process and guiding the fit. The recommended changes feel like they have made a huge difference already. Although the price seems high (the price here is standard for a bike fit) it’s a great investment and will help prevent injuries and thus having to spend on corrective measures further down the line.

Report a concern   June 28, 2026 — Rated 10 out of 10 by Rob Woodstock Forge 1860
What do you like about our products and services?

Great quality and range of bikes and cycling gear and consistently fabulous service. I have a high level of trust in the team for their efficient, friendly and professional approach. Will keep going back here and would recommend to anyone

Report a concern   June 28, 2026 — Rated 10 out of 10 by P.M. OE Bikes
What do you like about our products and services?

Excellent service of my Trek SL6 Bike within 3 days.

Report a concern   June 28, 2026 — Rated 10 out of 10 by R.S. Wildside Cycles
What do you like about our products and services?

Very friendly staff

Report a concern   June 28, 2026 — Rated 9 out of 10 by I.S. Saddle Safari
What do you like about our products and services?

Friendly and informed service. Everything very clearly explained.

Report a concern   June 28, 2026 — Rated 9 out of 10 by John Yates Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

I recently bought a Cervelo Caledonia 5 from Wheelbase. I was in the market for a premium endurance road bike, and tempted by a good deal on a Colnago C68 from another bike shop. However, the latter shop was disengaged and the sale slipped through their fingers. Wheelbase was very responsive in dealing with my queries, and I've got the bike I need with minimal fuss. The handover in the shop was very slick. They paired the power meter with my Wahoo device which saved me hours of watching Youtube videos, fitted pedals and made other minor adjustments. Very happy with the service, and the heavily discounted price was a major factor in my purchase.

Report a concern   June 28, 2026 — Rated 10 out of 10 by S.B. Trek Bicycle Bath
What do you like about our products and services?

Knowledgeable and friendly staff

Report a concern   June 28, 2026 — Rated 10 out of 10 by W.D. Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

Fantastic support for a SRAM derailleur replaced under warranty. Really friendly and helpful team. I'll make the effort to travel to use the store and workshop again. Cheers guys.

Report a concern   June 28, 2026 — Rated 10 out of 10 by J.L. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Great Bikes , Great staff

Report a concern   June 28, 2026 — Rated 10 out of 10 by Spencer Pratt Cycles UK Maidstone
What do you like about our products and services?

Did a great job building my Sworks bike. Highly recommended

Report a concern   June 28, 2026 — Rated 10 out of 10 by T.B. Trek Bicycle Bracknell
What do you like about our products and services?

Excellence helpful friendly staff

Report a concern   June 28, 2026 — Rated 10 out of 10 by P.C. Cookson Cycles
What do you like about our products and services?

All good
Will be back soon

Report a concern   June 28, 2026 — Rated 10 out of 10 by Nick Sill Wheelbase Lake District
What do you like about our products and services?

Great staff & loots of bikes & equipment

Report a concern   June 28, 2026 — Rated 10 out of 10 by R.D. Trek Bicycle Bicester
What do you like about our products and services?

Great customer service from start to finish for my bike purchase. Ben, Stuart & Alderney were all super helpful. Would 100% recommend anyone looking for advice or anything related to cycling to shop here.

Report a concern   June 28, 2026 — Rated 10 out of 10 by S.H. Trek Bicycle Bath
What do you like about our products and services?

Very pleased with the service I received when going in for a new tyre. I did not expect to have the tyre fitted as well. A job which would probably have taken me an hour was done in 5 minutes.

Report a concern   June 28, 2026 — Rated 10 out of 10 by E.M. Bikeology Wheelworx Naas
What do you like about our products and services?

Lovely job done on my daughters bike.lads were nice to deal with

Report a concern   June 28, 2026 — Rated 10 out of 10 by Paul Jarvis Wildside Cycles
What do you like about our products and services?

Excellent well informed service which goes beyond what was asked. I needed a spare that was not in stock and they lent me theirs to tide me over. Otherwise I would have been able to use my bike for several days. Paul J

Report a concern   June 28, 2026 — Rated 10 out of 10 by M.G. OE Bikes
What do you like about our products and services?

Excellent service.

Report a concern   June 28, 2026 — Rated 10 out of 10 by A.G. Veloline
What do you like about our products and services?

Super friendly service, knowledgeable and clearly engaged staff, really easy and afforable purchase

Report a concern   June 28, 2026 — Rated 10 out of 10 by T.T. Cheltenham Cycles
What do you like about our products and services?

I recently took my cycle in for a replacement dropper post and service. The staff were friendly and knowledgeable. I've now taken in another cycle for a full service.

Report a concern   June 28, 2026 — Rated 10 out of 10 by C.H. Skinnergate Cycles
What do you like about our products and services?

You were the 2nd company that i had phones regarding my issue. The first company, Triton, just told me to fill out an enquiry form online to answer my questions. Skinnergate bothered to listen to my issue and assist over the phone. Although the product was slightly more expensive with you, because Reece and his colleague had helped, i placed the order with you

Report a concern   June 28, 2026 — Rated 10 out of 10 by N.W. The Road Room
What do you like about our products and services?

Reliable and expert bike maintenance. Thanks


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