Customer Testimonials
Ice shop huge store anything u want is there good customer services thank you
5/10 stars? No — a well-earned 10/10.
I came in yesterday to exchange my size S for a Medium, and the whole experience was excellent. The staff were genuinely helpful, patient, and professional from start to finish. They made the size swap easy, explained everything clearly, and didn’t make me feel rushed.
You can tell they actually care about getting the right bike on the right person. Friendly service, no fuss, and they treated a simple exchange like it mattered. That’s how it should be.
Would happily come back — and I’d recommend this Trek store without hesitation.
Great stock of bikes and accessories, with prompt and friendly communication. A smooth and friendly experience collecting my new Trek bike.
The staff are very friendly and knowledgeable.
The friendliness of the staff
Marvellous service
Good quality products, I had bought an Emonda Road Bike.
German and his Team excellent Customer Services delivered At Battersea Branch.
Friendly service that’s genuine and reliable.
friendly and knowledgeable staff
They’re the best quality and I have a relatively local store with knowledgeable staff.
Brilliant shop! Great service with very helpful and knowledgeable staff. Vast selection of bikes and equipment. Simply the best!
Very knowledgeable staff and friendly, everything was very straight forward no beating around the bush attitude.
Staff very helpful and knowledgable. My winter bike (Emonda SL5) was thoroughly assessed beforehand and costed before agreeing to the works. New drivechain and brake pads together with a Level2 service. Bike was even ready the next day, lovely and clean.
Staff are helpful and friendly
Very professional and friendly staff , opportunity to test ride bikes without high pressure sales.
The staff are so friendly and if they cannot answer a question someone else in store can.
Good service professional staff know what their doing explained matters very clearly to me
Professional & trustworthy. Nothing is too much trouble. Value for money.
Very helpful staff members with good knowledge of the electric motors and bicycle specifications
Very friendly and accommodating staff
Cant fault them. They helped me with bike parts and got them too me as fast as they could. 10/10 for me
Very helpful, top class
County Cycles are very professional and offer an excellent repair service highly recommended
DID WHAT THEY SAID ON TIME IN BUDGET
Always great customer support, strong technical knowledge from the mechanics and very accommodating during service with respect to timing etc.
Very attentive, great attitude and smiley faces. Fantastic customer service and always leave feeling pleasantly happy every time we visit. Products always seen very good and bike servicing is flawless. Can not fault this premises and will always come back for more.
Friendly and knowledgeable
Good range of products, good service and good prices!
Absolutely amazing experience! You guys repaired my bike just in time for my race. Thank you so much! Thank you Jamie.
Excellent service and advice. Choosing two new bikes from everyone who works in Poole.