Customer Testimonials
Had a great experience buying a bike online with Wheelbase. Was originally advised 1-2 weeks delivery time which was expected, but after ordering it the bike then came the next day! Paid for the premium delivery and set up and the bike was well put together with no issues. Had several emails and calls throughout the process so communication was excellent, and the price was reasonable too. Would definitely use them again.
Staff, particularly Ben , were patient , clear in explanations about types of E-bikes. He allowed us to trial ride the bikes we were interested in & whilst advised us on locks etc did not force a sale.
The team in service were also helpful with pointers & advice.
I will probably be bringing my road bike in for service as really appreciated honesty of staff.
Always knowledgeable and competant, quick efficient service
Professional and friendly. Very good service and advice, reasonable prices .
Miles was very informative and patient.
Matt was also helpful and knowledgeable.
A great professional service
Good well built products and good friendly service.
Helpful staff and good service
Very knowledgeable, very quick to help out and made the whole process easy as possible.
Friendly professional service from Jez Lisa and the team!
Excellent advice, especially regarding size to future proof 11 year olds bike lasting him for longer.
Great knowledgeable and friendly service. Lovely to have a wee chat too!
Good range of products and knowledgeable staff
Efficient service and I got exactly what I looking for.
We came to buy our daughter a bike and Oliver could not of been more helpful. Your range of bikes and accessories was amazing too.
The products are excellent quality and the service is professional and honest
Huge stock, great quality, friendly and knowledgeable staff.
Knowledgeable and friendly service
Always good service and sttaff are always helpfull
customer service
Excellent customer service from knowledgeable staff.
Fantastic service. They collected my bike Wednesday. Received my quote Thursday and it was ready for me to pick up on the Friday. Highly recommend.
Very good you are always give people good jobs
Really skilled workmanship, my bike always rides better after being serviced. Also, really friendly service that makes you feel comfortable asking questions and buying gear.
Everything is awesome .
Staff are the best ever !!!
Investigated and resolved odd issue quickly and professionally.
Friendly helpful staff, very knowledgeable
Efficient, helpful, always explain everything
Great range of products and outstanding customer service.
Very knowledgeable and friendly staff. Spent going over everything I needed to know. Highly recommend
I have been a customer for over 10 years. Graham and his colleagues in Penny Farthing are straight honest and most importantly treat every customer as a person. First name removed