Customer Testimonials
Responsive
Friendly
Competent
Great service as always - very helpful with great advice and customer service.
Excellent service again
Friendly, knowledgeable and helpful.
Convenient parking
Great coffee
⭐️⭐️⭐️⭐️⭐️
I had a fantastic experience with this team! From the moment I walked in, I was greeted with warmth and professionalism. The staff is not only incredibly knowledgeable but also genuinely friendly, making sure to fully understand my needs. They went above and beyond to provide helpful solutions and were always happy to share information. It’s rare to find such a combination of excellent service skills and a positive attitude. Highly recommend!
George from Perioworld
Very please with my experience! Adam and the team at Canterbury were first class!
Happy to recommend them and they will be my first place to go next time I need help with my E-bike.
Many thanks Gary
10/10 took the time to make sure the bike fit correctly and it was built to perfection. Thank you
The staff are every helpful and experienced, plus the shop stocks products from my favorite cycling brand
Excellent service and good advice.
Once again Ridgeway Cycles have come to my rescue . Service is second to none as usual. I’m very happy to recommend them to any cyclists. Thank you Ridgeway.
I bought a saddle but then had difficulty fitting it. A quick visit back to the shop was all it took for a mechanic to sort it out. I was very grateful. Thank you.
I was shown a good selection of parts that I was interested in, but most important the person serving me was excepionally helpful and informative.
Very helpful and great service . Lots of choice in the shop
The website is not very user friendly but bare with it as the bikes are well serviced and it’s a great way to explore Newcastle. The staff were also very accommodating with our pick up and return schedule and even came back late to open up so we could return the bikes after closing hours.
A good range of products and professional advice with easy parking.
Great, local and friendly service
Very good, friendly and efficient service.
Toby was very helpful spent a good hour talking things over and explaining difference between options.
The rest of the shop was very friendly too, overall very knowledgeable and professional.
Very happy with the bike I chose in the end, it was set up with care and rides brilliantly, thanks a bunch.
Fast, efficient and knowledgeable. Couldn't ask for more.
A really great personal service with great advice and highly knowledgeable about the products that they have for sale.
Great range of bikes and really great service from knowledgeable and helpful people…..thanks for finding exactly the right bike , patience and practical advice.
First name removed :-)
Prepared to help out even when busy, friendly care staff
Evo Cycles and the team offer a Wide range of Products with a great customer service.
Here is my story... After some years ago, I was mugged for my DH Bike, I lost the confidence and have not touched a bike Since. Most recently, I decided to start building a new bike from the ground up and its taken me a while to get the confidence back to do it.
I recently found Evo online after doing some research and decided to give them a call. I was greeted by Toby who gave solid guidance on some bike parts as i was not up to date on the latest compatibility of certain parts on the market.
Toby who I spoke to initially at Evo was super helpful, Polite and informative Toby went above and beyond to help me get the right parts but also gave solid advice and was patient with me while I explained what it was that I was searching for.
After this positive experience, I will 100% be buying my next parts here soon to finish my custom Transition bike project Thankyou to the whole team at Evo.
Top service 👌
Full range of products, a big showroom and store and friendly service
Tell you everything you need to know, very helpful, love bike, this is my second bike for my son.
The staff are polite and friendly and helpful my bike is awesome and I am very happy happy rider
Great service from the whole team. Thank you
Good customer service and product knowledge
Very professional, friendly and helpful staff.

Friendly staff and great service. Had some work done on my bike and very happy with the work and price. Also bought a new Trek Marlin 6, again excellent customer service. Thank you!