Customer Testimonials
We liked that the service was very , very good ,the staff were very polite and helpful but not at all pushy in any way. Gave us all the info we required and decided to go ahead and purchased a bike for him.
The only problem if you can call it that was we had difficulty finding the shop as the satnav with the correct post code directed us to the road after the one we should have taken which were all units and shops of a sort and as we were not to familiar with the area may have gone away empty handed but we decided to double back to where all the retail shops were and found it quickly after that.
Excellent service quick delivery and amazing price 👍👍🌟🌟
Sorted me a new rear wheel for my wheels-on trainer, changed tyres for me and got me a compatible cassette for the new wheel. All for under £100.
Good service and value.
Great customer advice and support, I particularly like the measuring up service to ensure you purchase the correct bike geometry for your body.
Great choice and nothing was too much trouble. The sized my eldest up (11) recommended the correct size that won't be to small in 6 months. Will definitely return for any other bike purchases.
Good Range and advice , items in stock when you need it
Friendly knowledgeable staff..relaxed environment, feel like the team know their stuff..
Quick friendly service and great communication
Friendly honest advice
Superb service
Professional service with a quick turnaround. Very friendly customer service!!
My requirement was met. Friendly service.
Prompt, no nonsense, friendly and the service left the bike feeling brand new!
Amazing experience, very caring and knowledgeable, highly recommend
Nice, helpful staff
Product knowledge is 1st class. Great customer service
Very friendly
Very quick delivery and managed a query on the order expertly.
Great friendly service and really friendly and supportive staff. Know their stuff in and out around all bikes and very willing to help you with any customer queries. Highly recommend bikes of inverness to all.
Great sevice all round
The bikes I have purchased from the Ebike Centre have always been of good quality and well presented on collection. Their back-up services are always first class.
Personal treatment
Knowledgeable staff.
Honest treatment ie no added costs etc
Speedy delivery. Good communication
I like to shop local, but also it is nice to get advice from knowledgeable staff. Customer service & friendly staff are a big plus. Also, importantly, quality bikes and follow up service
Reliable, expert, reasonable prices
Amazing group of people, guy running the road bike shop is very good, good customer service
The service was excellent today, helpful and polite.
The skills were very impressive.
I recommend you get all your work done there.
My wife purchased a Trek FX Sport last year and I was really impressed with the St Albans Trek store. The team were always very welcoming and happy to answer and questions or address and tweaks to my wife's bike when she popped in. So following a pre-purchase bike fit I was happy that it identified the Checkpoint SLR 6 as one of the most suitable bikes for my requirements. So far, (and it is early days) the bike seems great and I am happy that I have access to and support from my local Trek team should I need it. In particular, a special mention for Alex at the St Albans store. He was a real help to me in speccing the bike, he kept me updated on delivery and was happy to make any tweaks or adjustments I needed. He's a great ambassador for Trek.
Sound, helpful staff - the salt of the earth type! Nice collection of Trek bikes and all the accessories you might need.
Customer Service is Awesome. James, Toby, Matt, Gregg, Luke, Dave and the Team Always have time for me. I am quite “particular and passionate” about my Cycling.🙂👍
Keep up the great work.
Thanks,
Gareth.
Quality place to ride