UK

Customer Testimonials

Report a concern   April 13, 2026 — Rated 10 out of 10 by Lucas Marshall Beics Brenin
What do you like about our products and services?

Quality place to ride

Report a concern   April 13, 2026 — Rated 10 out of 10 by Robert Thompson Cycles UK Chelmsford
What do you like about our products and services?

We liked that the service was very , very good ,the staff were very polite and helpful but not at all pushy in any way. Gave us all the info we required and decided to go ahead and purchased a bike for him.
The only problem if you can call it that was we had difficulty finding the shop as the satnav with the correct post code directed us to the road after the one we should have taken which were all units and shops of a sort and as we were not to familiar with the area may have gone away empty handed but we decided to double back to where all the retail shops were and found it quickly after that.

Report a concern   April 13, 2026 — Rated 10 out of 10 by Darren Wilson Cookson Cycles
What do you like about our products and services?

Excellent service quick delivery and amazing price 👍👍🌟🌟

Report a concern   April 13, 2026 — Rated 9 out of 10 by Tony Gradwell Alf Jones Cycles
What do you like about our products and services?

Sorted me a new rear wheel for my wheels-on trainer, changed tyres for me and got me a compatible cassette for the new wheel. All for under £100.
Good service and value.

Report a concern   April 13, 2026 — Rated 10 out of 10 by B.K. Primo Cycles
What do you like about our products and services?

Great customer advice and support, I particularly like the measuring up service to ensure you purchase the correct bike geometry for your body.

Report a concern   April 13, 2026 — Rated 10 out of 10 by Chris Jones Cookson Cycles
What do you like about our products and services?

Great choice and nothing was too much trouble. The sized my eldest up (11) recommended the correct size that won't be to small in 6 months. Will definitely return for any other bike purchases.

Report a concern   April 13, 2026 — Rated 9 out of 10 by A.W. Evolution Cycles
What do you like about our products and services?

Good Range and advice , items in stock when you need it

Report a concern   April 13, 2026 — Rated 10 out of 10 by J.W. Head For The Hills
What do you like about our products and services?

Friendly knowledgeable staff..relaxed environment, feel like the team know their stuff..

Report a concern   April 13, 2026 — Rated 10 out of 10 by B.M. Clifden Bike Shop
What do you like about our products and services?

Quick friendly service and great communication

Report a concern   April 13, 2026 — Rated 10 out of 10 by P.H. Cycle Centre Newcastle
What do you like about our products and services?

Friendly honest advice

Superb service

Report a concern   April 13, 2026 — Rated 10 out of 10 by J.D. Forge 1860
What do you like about our products and services?

Professional service with a quick turnaround. Very friendly customer service!!

Report a concern   April 13, 2026 — Rated 9 out of 10 by A.C. Wildside Cycles
What do you like about our products and services?

My requirement was met. Friendly service.

Report a concern   April 13, 2026 — Rated 10 out of 10 by Dominic Jones Forge 1860
What do you like about our products and services?

Prompt, no nonsense, friendly and the service left the bike feeling brand new!

Report a concern   April 13, 2026 — Rated 10 out of 10 by B.S. Forge 1860
What do you like about our products and services?

Amazing experience, very caring and knowledgeable, highly recommend

Report a concern   April 13, 2026 — Rated 9 out of 10 by Dave Mccartney Wheelbase North East
What do you like about our products and services?

Nice, helpful staff

Report a concern   April 13, 2026 — Rated 10 out of 10 by E.L. Joe Daly Cycles
What do you like about our products and services?

Product knowledge is 1st class. Great customer service

Report a concern   April 13, 2026 — Rated 10 out of 10 by G.C. Cycle Centre Express
What do you like about our products and services?

Very friendly

Report a concern   April 12, 2026 — Rated 9 out of 10 by D.F. Evolution Cycles
What do you like about our products and services?

Very quick delivery and managed a query on the order expertly.

Report a concern   April 12, 2026 — Rated 10 out of 10 by S.M. Bikes of Inverness
What do you like about our products and services?

Great friendly service and really friendly and supportive staff. Know their stuff in and out around all bikes and very willing to help you with any customer queries. Highly recommend bikes of inverness to all.

Report a concern   April 12, 2026 — Rated 10 out of 10 by Ian Maffia Cookson Cycles
What do you like about our products and services?

Great sevice all round

Report a concern   April 12, 2026 — Rated 10 out of 10 by R.L. eBike Centre
What do you like about our products and services?

The bikes I have purchased from the Ebike Centre have always been of good quality and well presented on collection. Their back-up services are always first class.

Report a concern   April 12, 2026 — Rated 10 out of 10 by O.C. Trek Bicycle Bath
What do you like about our products and services?

Personal treatment
Knowledgeable staff.
Honest treatment ie no added costs etc

Report a concern   April 12, 2026 — Rated 10 out of 10 by N.H. Wheelbase Lake District
What do you like about our products and services?

Speedy delivery. Good communication

Report a concern   April 12, 2026 — Rated 10 out of 10 by A.B. Joe Daly Cycles
What do you like about our products and services?

I like to shop local, but also it is nice to get advice from knowledgeable staff. Customer service & friendly staff are a big plus. Also, importantly, quality bikes and follow up service

Report a concern   April 12, 2026 — Rated 10 out of 10 by P.G. eBike Centre
What do you like about our products and services?

Reliable, expert, reasonable prices

Report a concern   April 12, 2026 — Rated 10 out of 10 by Alex Bland The Road Room
What do you like about our products and services?

Amazing group of people, guy running the road bike shop is very good, good customer service

Report a concern   April 12, 2026 — Rated 10 out of 10 by Lyndon Thomas Cycology Bikes
What do you like about our products and services?

The service was excellent today, helpful and polite.
The skills were very impressive.
I recommend you get all your work done there.

Report a concern   April 12, 2026 — Rated 10 out of 10 by S.C. Trek Bicycle St. Albans
What do you like about our products and services?

My wife purchased a Trek FX Sport last year and I was really impressed with the St Albans Trek store. The team were always very welcoming and happy to answer and questions or address and tweaks to my wife's bike when she popped in. So following a pre-purchase bike fit I was happy that it identified the Checkpoint SLR 6 as one of the most suitable bikes for my requirements. So far, (and it is early days) the bike seems great and I am happy that I have access to and support from my local Trek team should I need it. In particular, a special mention for Alex at the St Albans store. He was a real help to me in speccing the bike, he kept me updated on delivery and was happy to make any tweaks or adjustments I needed. He's a great ambassador for Trek.

Report a concern   April 12, 2026 — Rated 10 out of 10 by N.K. Joe Daly Cycles
What do you like about our products and services?

Sound, helpful staff - the salt of the earth type! Nice collection of Trek bikes and all the accessories you might need.

Report a concern   April 12, 2026 — Rated 10 out of 10 by Gareth Connett Wheelbase Lake District
What do you like about our products and services?

Customer Service is Awesome. James, Toby, Matt, Gregg, Luke, Dave and the Team Always have time for me. I am quite “particular and passionate” about my Cycling.🙂👍

Keep up the great work.

Thanks,

Gareth.


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