UK

Customer Testimonials

Report a concern   October 5, 2026 — Rated 10 out of 10 by Ollie Aylett Cycles UK Canterbury
What do you like about our products and services?

Very friendly welcoming team making me feel very relaxed. Tom helped me find the right bike, organising me a test ride with one option and then managed to get his hands on an early delivery Whyte karve - I’m chuffed! Would definitely recommended, thanks guys!

Report a concern   October 5, 2026 — Rated 10 out of 10 by S.H. Trek Bicycle Milton Keynes
What do you like about our products and services?

Knowledgeable staff who were very helpful and made the whole process very smooth from start to finish

Report a concern   October 5, 2026 — Rated 10 out of 10 by Dwayne Schnepel Trek Bicycle Shrewsbury
What do you like about our products and services?

Great service and very helpful staff, who helped in every way that they could.

Report a concern   October 5, 2026 — Rated 10 out of 10 by A.N. Cycles UK Maidstone
What do you like about our products and services?

Resolved an issue with my Specialized ebike, due to a faulty wiring harness. Liaised with the manufacturer and the work was done under warranty.

Big thanks to Adam and Russell, both of whom were friendly, courteous and helpful!

Report a concern   October 5, 2026 — Rated 10 out of 10 by K.W. Mike Vaughan Ltd
What do you like about our products and services?

Fixed my bike quickly and with excellent customer service

Report a concern   October 5, 2026 — Rated 10 out of 10 by R.J. Veloline
What do you like about our products and services?

goods recieved, great quality service.

Report a concern   October 5, 2026 — Rated 10 out of 10 by D.S. Cookson Cycles
What do you like about our products and services?

Very good lads would not let us leave until everything explained on both bikes, helped load into back of the car, spot on very knowledgeable

Report a concern   October 5, 2026 — Rated 9 out of 10 by A.M. Trek Bicycle Bicester
What do you like about our products and services?

Workers at Trek store polite & knowledgeable about bikes.

Report a concern   October 5, 2026 — Rated 10 out of 10 by A.L. Beyond Bikes
What do you like about our products and services?

Friendly staff and good service.

Report a concern   October 5, 2026 — Rated 10 out of 10 by Kevin Anderson Wildside Cycles
What do you like about our products and services?

You posses a great deal of knowledge and expertise in cycling which means I am always advised correctly resulting in the right products being purchased.

Report a concern   October 5, 2026 — Rated 10 out of 10 by D.C. eBike Centre
What do you like about our products and services?

Great bikes everything was explained for the setting up process which was very easy up and riding in no time and very friendly people would recommend

Report a concern   October 4, 2026 — Rated 10 out of 10 by M.K. Beyond Bikes
What do you like about our products and services?

Very friendly and helpful from start to finish. Probably most important, reassurance that should you have any issues post purchase they will be there to support you.

Report a concern   October 4, 2026 — Rated 10 out of 10 by Steven Craig Trek Bicycle Shrewsbury
What do you like about our products and services?

Service was amazing. Peter wemt out of his way to find the perfect bike for me

Report a concern   October 4, 2026 — Rated 10 out of 10 by Oliver Forsyth Cycles UK Canterbury
What do you like about our products and services?

Friendly, knowledgeable team and complete works to greed specifications in record time. I always get advisory info thrown in too.
Not the cheapest around but you absolutely get what you pay for. I don't use anyone else.

Report a concern   October 4, 2026 — Rated 10 out of 10 by P.R. Bikes of Inverness
What do you like about our products and services?

My bottom bracket problem was dealt with very quickly. Thanks

Report a concern   October 4, 2026 — Rated 10 out of 10 by Jez Carter Cycles UK Canterbury
What do you like about our products and services?

The staff were very knowledgeable and went above and beyond to accommodate my wishes, a special thanks to Lola and Tom. I asked for a number of accessories for my e bike, some of which were very hard to track down and took a few months on back order. I could have used my more local Trek dealer but I was so impressed by the level of service and care with the Canterbury Cycles teem in Canterbury I have no regrets. When fitting all the various bits to my bike, they even tided a few things up and fixed an issue I didn’t even know exist. Thanks!

Report a concern   October 4, 2026 — Rated 9 out of 10 by R.Y. eBike Centre
What do you like about our products and services?

Good prices good follow up from Staff

Report a concern   October 4, 2026 — Rated 10 out of 10 by M.H. eBike Centre
What do you like about our products and services?

Extremely knowledgeable staff. Very helpful. Friendly atmosphere. Tom is very confident in what he does. Very reassuring for me as a customer. Our needs were met and we are very happy. Would definitely return again and recommend to anyone.

Report a concern   October 4, 2026 — Rated 10 out of 10 by James Stubbs Bay Cycles
What do you like about our products and services?

Very friendly and helpful good advice and didn't try to over sell I thought I needed new peddles on a secondhand bike I brought but they said they were fine so I only needed shoes, so good honest advise and would go back.

Report a concern   October 4, 2026 — Rated 10 out of 10 by I.L. Trek Bicycle Bracknell
What do you like about our products and services?

Very good service thanks!

Report a concern   October 4, 2026 — Rated 10 out of 10 by A.W. Larkfield Cycles
What do you like about our products and services?

Quality work (bike service) done on time and at a fair price. I bought this bike at Larkfield Cycles almost 15 years ago and the only work done on the bike has been done by them.

Report a concern   October 4, 2026 — Rated 10 out of 10 by Chris Goode Big Bear Bikes
What do you like about our products and services?

Good advice and quality products from friendly staff. Many thanks
Chris

Report a concern   October 4, 2026 — Rated 10 out of 10 by Philip Auzins Summit Cycles
What do you like about our products and services?

I purchased a ebike and from my order to the build of my bike everything went very smooth
And I can always phone the shop and talk about any issues I have with the bike.
Very professional People and a lovely shop.

Thank you. All. Philip Auzins.

Report a concern   October 4, 2026 — Rated 10 out of 10 by Josie Morgan Peddlers Cycles
What do you like about our products and services?

Fantastic service as always!

Report a concern   October 4, 2026 — Rated 10 out of 10 by Keith Berwick Larkfield Cycles
What do you like about our products and services?

Great advice and work completed quickly as always.

Report a concern   October 4, 2026 — Rated 10 out of 10 by Paul Bennett Cycles UK Canterbury
What do you like about our products and services?

Good service, nice staff and very friendly.

Report a concern   October 4, 2026 — Rated 10 out of 10 by S.T. eBike Centre
What do you like about our products and services?

Great service

Report a concern   October 4, 2026 — Rated 10 out of 10 by W.R. Proper Bike Shop
What do you like about our products and services?

Excellent service received in assistance changing tyres

Report a concern   October 4, 2026 — Rated 10 out of 10 by M.D. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Helpful staff

Report a concern   October 4, 2026 — Rated 9 out of 10 by G.S. Big Bear Bikes
What do you like about our products and services?

Very good range. Staff extremely knowledgeable and helpful.


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