Customer Testimonials
Solid safe bike service
Great service. Great staff
Good quality and great prices
Excellent attentive service for one off repairs and regular maintenance of my eBike. Convenient location. 🙏🏻
Very helpful staff, had 2 bikes serviced and Very pleased ,let me know by text when they were ready and would highly recommend.
Efficient and friendly service with confidence that only new parts required are fitted.
Great hire bike. Fast, friendly service.
Really great service from Nevis Cycles. I did a one-way bike hire for 2 days and loved the gravel bike they provided. They were friendly and helpful and made it all very easy. Highly recommend.
Lovely bike. Customer service was friendly and approachable.
All good no issues A1
Вєлік дійшов цілим
Always friendly and helpful, reasonably priced. Staff are very knowledgable
Excellent professional service from this well established Cycle shop, after having received bad service from other establishments in the past, I know I can trust Saddle Safari to service maintain our e-bikes to a high standard. The staff are knowledgeable and helpful. They have a wide range of bikes and accessories for sale, highly recommended.
Great knowledge and super responsive service
Friendly and knowledgeable with more choices in stock than I expected - a proper bike shop!
Extremely efficient.
The guys at the service and front desk are excellant. The bike service was 1st class.
Very good service all round, staff very helpful and friendly
Helpful service.
Great selection of bikes. Had the one I wanted in stock so travelled from Galway to purchase it. Great customer service staff very friendly and helpful.
Fantastic knowledgeable personalised service with fantastic post service support.
They're great. You are always friendly and kind - and you always try to help, even if I just show up with my bike. I appreciate that you prioritize a fast turnaround with the bike as I depend on mine to get around.
Highly customer focused but no pressure. A genuine desire, it seems, to have a satisfied customer. Good range of products and detailed technical support.
Quality products and excellent knowledgable staff.
Excellent advice.
Good range of choices.
Not rushed
Great service and quick! Can't remember everything they said they did, but gave better advisories to keep safe and road worthy on my bike, than any car MOT or service I have had (which the government have been wrongly advising car users to not bother doing). Excellent service and excellent price. Thanks 👍
The staff at Ilkley are friendly, professional and knowledgeable. I have bought several bikes over the years and will continue to do so.
The service is really good. Having issue with product at the movement.
Really friendly customer service from Alex, a great experience buying my new bike from trek.

Very fast and helpful service