Customer Testimonials
Good service all round
Excellent service and helpful team throughout the store
I had an excellent experience. Huge amounts of dedicated customer service in store time was given to me to ensure that I ended up with the right bike for me. I’m not a ‘techie’ cyclist so it was great to have all of the guidance and knowledge from Peter.
My bike arrived quickly and I received a great deal more great customer service whilst collecting the bike. Lot’s of attention to the detail of the bike fit to make sure that it was absolutely perfect for me.
Great cups of complimentary tea and coffee also supplied. Would very highly recommend.
Thank you all very much.Great to support a local independent business.
Amazing range of ebikes to choose from - really helpful and knowledgable staff.
Always a great experience. Fast and friendly service, definitely becoming my go to.
Staff were friendly throughout, got my bike in for fixing in good time, quicky to carry out the work and communicative. Will be back
Friendly staff, was made very clear what was needed and costs before any work was carried out.
Great service and communication from the staff. thanks
The staff are friendly and helpful
Ordered one of your products on a Monday mid afternoon, the price was fantastic compared to others I had looked at, within an hour I had received an email to say it had been posted and was given all the info and a tracking number and I received the parcel the following morning! Excellent customer service. Package arrived in perfect condition, I am very pleased with the product, exactly what I wanted. Thank you Wheelbase Lake District
Great bike servicing, friendly and super knowledgeable. I have asked for advice such as tubeless tyres and cassette sizes and the advice is very trustworthy. I take all my bike here and recommend to my cycle club
Mark
Super easy to book and collect bike hire and trails are well marked.
Very friendly and very knowledgeable staff who go the extra mile to help customers
Very good except on delivery of the bike there was no charger for which I have to wait until Thursday.
A great range of products and a very friendly and helpful service.
Best team in the business
Quick and efficient service very polite staff and good communication
Very professional service, no detail left behind and you definitely get your money’s worth. All round a great experience for my bike fit
Friendly, useful advice
Knowledgable staff - easy to get to
Really friendly and helpful staff who go out of their way to help you
Had a problem with my Trek carbon mtb wheels, so I took them into Cycle Technology. They usually have a 2yr replacement warranty and after that it's discounted repairs i think. Anyway, photos were taken of my wheels and sent off to Trek. Within a week a brand new replacement carbon wheelset had arrived, and all down to Cycle Technology. Absolutely chuffed to bits with the result, and shows great after care.
Thank you Cycle Technology, 👌🏻
Fantastic service from the team, as always. Myself and the family are always made to feel welcome and the bikes that I buy are always set up exactly how I like. Nothing beats that feeling of walking into a local bike shop, chatting about the bikes etc and knowing that help is always there when you need it.
Thanks again guys.
Great family run business, providing excellent service.
The people. Very friendly, personable, honest and knowledgeable
I had an absolute 20/10 experience at Trek Bicycle Milton Keynes. I am beyond impressed and incredibly happy with my new bike!
Chris was exceptionally patient throughout the entire process. He took the time to explain the detailed pros and cons of the Checkpoint, Checkpoint+, and the new Checkout, helping me navigate the options to decide exactly which bike fit my needs and riding style the most. We even went on a test ride together, which was a huge help in making my final decision.
What really blew me away was the level of care, after our test ride, Chris actually went to the store next door to get me ice and water. That kind of effort is rare and so appreciated!
He didn't just stop at the bike; he guided me on which accessories to get, taught me the proper way to carry and load the bike into my car, and even invited me to join the Trek cycling meetups.
The rest of the staff were also very friendly and welcoming, making the whole environment great to be in. I got exactly what I wanted and felt supported every step of the way. I genuinely recommend this store and Chris to anyone looking for a bike!
Awesome service
Rod was extremely friendly and helpful this morning when I brought my wife’s bike in for attention. He offered to fix it within the hour!
Problem resolved and bike collected with a recommendation it be serviced soon. Now booked in for domestic love and attention
Repairs and bike services are excellent. People from the shop are nice to talk to.
The mechanic was great, went the extra mile to fix my mudguards when it was far from straightforward.