Customer Testimonials
The initial description of electric bike types and then narrowing the field down to the one that would most suit my needs was excellent - well done Andy! The handover was equally as comprehensive - well done Mike! I love the bike, I still get to enjoy the thrill of the ride, get the exercise in but without the strain my conventional bike delivered in spades. Happy :-)
The whole team is awesome, especially the Ginger Prince
Lads are very helpful and go out of their way to look after you. I trust them which is important and will continue to use their store as i feel they are really genuine. Kieran stands out the most followed by Stephen who are always so helpful. Great bunch of lads...
A good price and efficient service.
Just prices and friendly guys… Super recommended
Particularly like the service I receive from the Canterbury branch...Adam and his team are fantastic!
I particularly like the customer service I received at Richmond Cycles. I really felt valued as a customer and I appreciated advice which really benefitted me.
Excellent bike knowledge and helpful staff
Always helpful and ready to offer advice.
Very helpful service
Friendly service.kept me updated on progress and alternative price choices for bike repair
Quality service and workmanship, sound advice and friendly staff.
All the staff are so very helpful and want to do what they can to get you out riding on your bike asap!
Great prompt service and very nice people to deal with. Highly recommended
Friendly and helpful
Good advice & service.
Friendly polite helpful many thanks
They helped me out in a pinch when I was on day 1 of the NC500. Absolutely saved the trip. Decent price, super quick and just overall 10/10 customer service. Super recommend for bike repairs🙂
We went down to get a bike for my son he was buying it with his confirmation money. From start to purchasing they were so helpful. Really know there stuff. Will definitely recommend to family and friends.
Wonderfully helpful and friendly staff. Highly knowledgeable, happy to share advice and guidance. Distinct lack of ego and elitism.
Good value fpr mpney and prompt delivery
Easy to book a hire bike online. Very fast and informative chat on arrival. Friendly and helpful staff. The bike was great for the Beast! I'm a returning customer, would use their service again, and highly recommend to others.
All top quality products used.
All maintenance work is well explained to the customer before any work is completed
and all worn parts are kept for the customer to
view after.
I visited Trek Bicycle Milton Keynes to look at and test ride Fuel+ EX 8 Gen 2. Dawid Sowinski from sales was very helpful and informative. He showed me the bike that happened to be in stock and gave me the full load down on the bikes specs and answered all my questions, as this was my first e-mtb. After a quick test ride I knew this was the e-mtb for me. I was very surprised on how easy it was to pedal even without the assist.
I purchased the Fuel+ EX 8 Gen 2 and picked it up the following week. During the handover Dawid Sowinski was again very helpful and even helped me load my new bike into my car,
thank you once again.
This is my sixth Trek bike over the last 30 years and I have always found them to be of the highest quality.
I highly recommend Trek Bicycle Milton Keynes.
Good Quality and Service
The team are friendly, approachable and knowledgable. The fact that the specialism is Trek bikes only means that there’s a higher technical knowledge of the products than many other bike dealers. Basically, the guys know what they are doing and I trust them
Quality hire bikes (hard tail mtb), friendly and helpful staff. The trails cover lovely scenic terrain, just a pity that funding for the excellent cafe and info centre has been withdrawn. The car park was very busy when we left around midday.
I was sure that in the past the berms on blue loop 1 were properly maintained and made for an excellent section whereas the exposed rocks that remain are not ideal for young riders of which there were 3 in our party.
Good idea to create gravel trails, the latest buzz in cycling but I come for the mtb experience.
Great service from initial enquiry to collecting our E Bikes would definitely recommend Larkfield cycles to friends and family and will continue to shop locally to support independent business
The very friendly and helpful staff. The quality of the products and the accessibility of the store.

Fantastic service, very friendly and knowledgable. Quality of the equipment was outstanding, at a very reasonable price.