Customer Testimonials
Was given very good advise when deciding which bike to choose.
On collection all aspects of the bike were explained well and good advice given .
Not the largest bike business, but definitely one of the best! Great atmosphere in the store, and knowledgeable friendly staff. Product quality is superb. A boutique bike busines well worth acquainting yourself with.
John Higham
Very friendly knowledgeable and helpful staff
I live in Sheen
As is the custom with BigPeaks Phil sorted out my bike very efficiently and I now have a bike that is as good as new. Big thanks
Easy to deal with question to difficult or awkward to ask. Always nice to be welcomed in person when visiting the shop.
I needed some work done at short notice and not only was it done, but I also received a message to say when the bicycle was ready. I thought everyone in the store were helpful and I was charged a very fare price for the work done.
Excellent service at Peddlers. Massive selection of products and bikes, all you’ll ever need under one roof. 👍
The sales staff are cycle enthusiasts and all have a lot of technical knowledge/seem to be technicians/mechanics as well, they come on to the sales floor which makes for a unique experience when you want tips and advice
Great selection of e-bikes
Fantastic knowledge of all e-bikes
Very friendly and helpful staff
Great service, excellent communication and very happy with new bike.
Great guys passionate about bikes and delighted to share their expertise.
Very happy with the bike we purchased.
Quick as sorting bike out and explaining what was wrong.
Fast and efficient
personable, honest advice, great service, quick delivery
Friendy reliable service and good prices
Quick, efficient and competent
An excellent example of a trustworthy local bike shop - great customer service, helpful staff (especially Matt on my most recent hunt for a child’s bike).
In a world of online purchasing, we should all support shops such as Saddle Safari.
Attentive, courteous and knowledgeable service.
Great advice on which bike to choose, plus also the service & help with preparing the bike to be ready to ride.
Richmond Cycles and the team are the best in the business, with a wealth of expertise and very helpful staff. I have bought numerous items from here and wouldn’t go anywhere else. They have helped in sourcing two new bikes for me and I would highly recommend their products and services
Fast efficient and pleasant to deal with.
Friendly and knowledgable staff
Great, personable, friendly service. You know components will be high quality and the job will be done right.
Great service quick and professional .
Highly recommend .
Excellent service, really helpful and good explanation; the repair was carried out quickly. Always a pleasure dealing with Pedal Power.
Saddle Safari stock a good range of Trek accessories and offer sound advice on fitting items.
Having had a poor experience from another local service centre I am very happy with the 3 jobs SS have undertaken so far.
All the staff I have met are trying to help without trying to upsell.
Reliable, informative, happy to answer questions and advise, polite and friendly. This is the second full service my bike has had, both times the bike rides like a dream afterwards
Always helpful and friendly, very knowledgeable and always there to help if needed