Customer Testimonials
Patient, friendly, efficient
Always very supportive & trustworthy recommendations
Good advice, prompt friendly.service and well.priced.
And great Cafe
Super helpful team
Very helpful.
Polite staff
Quick service
Just a lovely helpful friendly bunch of knowledgeable ppl. Very happy to help. Great service. Thank you.
Once again a massive thank you to Jake, Laura, and Paul at Cycle Ops.
Replaced a new rear mech, hangar, and chain in record time. The bike is running smoothly again. Also have confidence in their work. Would 💯 recommend them for friendly customer service, and first rate quality of work.
Best bike shop in town! Always friendly, helpful and doing a good job.
Prompt and knowledgable repair. Very friendly and turned my bike round in less than an hour. Great shop
The service engineers take a very intelligent, long term and caring attitude to the servicing of our bicycles for which we are grateful.
A good level of service from ordering new bike to receiving and ironing out small niggles with setting up of bike.
Helpful, knowledgeable, friendly, responsive
Booked for the bike service initially booked for red but as the bike did not register this the shop did not just charge me for this but adapted charge to reflect work needed and done fabby . Shows honesty and respect for me as customer will definitely be back
Excellent service
Quick to respond and very helpful
Internet search
Great
Very please with my new bike, and staff are always willing to help and give advice
Always great hospitality and service
Super helpful
Had built one bike up for me but was too small
Offered lost of options and found a great one to suit
Thanks to Luke and Karl.....Great job !
Ben (61 Cannondale Synapse Smart Sense)
Really good customer service in the store - friendly, helpful and knowledgeable.
Bikes are fantastic and staff communication was great.
Used The Edge Cycleworks quite a few times now, from purchasing a Trek gravel bike, to
Routine maintenance that’s beyond my capabilities These guys communicate with you, let you know how the works progressing, estimates of how much it’s going to cost. Can’t fault them at all.
Always helpful and willing to do a little extra
Excellent customer service with an eye for detail. Friendly and extremely professional, which made purchasing my bike an easy experience. A good discount too.
Many thanks to Bernie.
Kind regards Garry Shaw
Great service; knowledgeable; helpful attitude
Dealt with the guys in Maidstone to build and service a few bikes and always super helpful and knowledgeable. Excellent job!
The passion and customer focus of the staff!
Great friendly sevice, very responsive when contacted and really knowledgeable
I like that when you walk into the shop your always met with a smile, they’re always helpful, listen to your bike woes or in one case mountain buggy woes, they’re informative, friendly, and I think fairly priced for their knowledge, experience and quality of service.