Customer Testimonials
The team in store are always great
Had a problem with my YT e-bike, staff were very knowledge and efficient, with a can-do attitude - bike fixed within a couple of days. Cost was also lower than quoted, they don’t “pad out” work which I was very happy about. I strongly recommend them
Friendly and helpful staff. Very knowledgeable and helped get my sons bike working like new.
Epic service, always
Knowledge staff is the number one requirement for me and that was certainly provided by Tom front of store person on duty the day I phoned for advice.
Tom explained the services available that pertained to my enquiry needed to know if my 14 year old Cube e-bike was still a viable bike going forwards and Tom was able to advise and book an exploratory appointment at a set price to access if it was worth investing any further monies in.
Luckily it was and work after consultation was undertaken.
Would definitely recommend to contact and discuss your needs.
Staff were very friendly and knowledgeable and seemed very happy to spend time with us learning about our requirements.
Ben has serviced/upgraded my bikes for many years now
Always reliable, friendly and efficient. Happy to give explanations on what has been done and makes recommendations for upgrades.
Thanks Ben
Responsive. Helpful.
The purchase easy.
Always helpful and fix my son’s bike tyre quickly.
Friendly staff.
Make it easy to pay over phone.
The team know what they’re talking about and they’ve been in place for a long time.
Friendly and helpful cycle repairs
No messing; drop bike in the morning, collect it the same day serviced and fixed.
Recently bought a Scott sub cross 30
Great bike great service highly recommended 👏👏
Friendly ,expert , excellent service with quality products.
The products i bought were very good price and quality I would buy again.
Quick turnaround on repair. Really friendly, helpful staff. Awesome shop !
Trek products are excellent and Ridgeway Cycles are very knowledgable and give excellent service
They are always helpful with advice and honest and transparent on what workshop jobs and costs. And the quality of work is always top notch and done on time.
Quality and durable
Great service. Staff are well informed and helpful and positive.
Great service, knowledgeable staff and good prices. Will be coming back for bike service and in the future for kids bikes.
Impartial advice, friendly service, no feeling of being rushed
Very quick to send out order and deliver
Good reliable service and advice
Super customer focussed. I inadvertently placed two separate orders and they realised this. The overall shipping was consolidated to the one dispatch and they refunded one of the shipping charges. Really happy and order processing really quick. Thanks.
Really helpful staff and good products
Staff helpful and knowledgeable about the bikes and products, easy to find, park and try the bikes in the forecourt area. Without having to book a free trial if time is limited. So far good aftercare service, before the bike has its 200 miles service. All good so far. The same for the bike. Very pleased with it!!
Friendly and efficient
Great customer service, communication