Customer Testimonials
My gear cable broke about 10 miles into a 35 mile ride. A google search showed a bike shop on an industrial estate which was only about 5 minutes away. I walked in to enquire about a repair and received amazing service, getting my bike fixed quickly for a very reasonable price.
I was incredibly lucky!
This place has a huge selection of bikes and bike related things and provides a great friendly service. Highly recomended!
Always a font of knowledge and super helpful.
Walked in, very friendly staff and explained what needed doing after been let down by another bike shop.. Bike fixed within the day so very happy with the service.
Great helpful and speedy service! Thank you so much
Whenever I go to Cooksons, they are so helpful and knowledgeable and always have time for their customers. Would I recommend them, definitely, the best place to go for advice and cycling products.
Very knowledgeable, extremely helpful and friendly people working here. You can tell they love bikes and like working there. Have been for repairs in the past and have bought a new bike this time for my son. We will not hesitate to go back for more products, and any advice and repairs. Great independent bike shop with great bike knowledge and they are super helpful! Thank you!
Nothing is ever too much trouble especially when I was looking for a frame bag to fit my Trek Rail.
Tried several different ones until we found one that fits perfectly.
It’s always a pleasure to pop in just for a chat and to look at the different things they are doing.
You are always welcome with everyone there.
Plus you get cuddles from the dogs 😊😊
Friendly & communicative
Easy process in booking my bike in for a service. Staff were professional and welcoming. Would highly recommend.
Fast and friendly
Great service and great knowledge of the bike trade , highly recommend
I took in my Pearson On and On for its first full service today. I was met at the door of Forge 1860 with a cup of excellent coffee, and my bike emerged from the workshop a couple of hours later. The mechanic was super-helpful, answering all my questions, and offering useful advice. The bike feels fantastic following the service: it’s great to know that there are people at Forge 1860 who really know their stuff.
Nice personnel interaction with vast product knowledge
Fixed my road bike (broken spoke and buckled wheel) quickly so I could get back on the road.
Brilliant aftercare for my daughters bicycle!
when phoning for help they were very knowledgable and helped me
Customer passion, professional, experience, always go above and beyond
We travelled from Leeds because the service we received via email was so good, the service we received in store was equally as impressive. Cannot recommend enough, amazing service and products
Dylan, Dan and the team at Trek, Piccadilly, Manchester go above and beyond to provide an excellent service whenever I require anything cycling related from the Trek Manchester Piccadilly store
I would reccomend this store as the first option for anyone around Manchester looking for Trek cycles and accessories.
I can't praise Bay Cycles enough. Their customer service is absolutely brilliant. Whether you give them a call or just walk in, Jez & Lisa make you feel as though you and your bike are very important to them. Their attention to detail is superb and they genuinely care about your bike and are committed to providing top-notch service. I highly recommend them and if you're a cyclist in the area, I definitely recommend checking them out.
Friendly professional service.
The service is friendly with good knowledge. Also I am impressed with the positive nature of the staff and the speed with which they get things done.
Friendly, efficient service. Clearly explained extra costs and the bike was ready in the timeframe quoted.
Friendly & helpful staff
Arawn went above and beyond as always very helpful.
Friendly and professional service underpinned by a passion for cycling
Thanks for the really informative and fun Muc Off evening. I am a complete novice at maintaining my bike, so really benefitted from the session. The real bike enthusiasts also got a lot out of the evening, so it catered for everyone. Feeling more confident, bought some useful stuff and now know I can pop in for some advice. Staff were very friendly and helpful. Will definitely be booking a service in the New Year. Many thanks. Win, win, win!
Quick service, good communication.
Friendly, professional and efficient. Thank you!!
Staff are very helpful there, nothing is too much trouble.